Patrick Buchanan - State Farm Insurance Agent

Karina Garcia _{on Google}

Mar 27th, 2024

Stefani Murillo offered excellent service and was super helpful in adding and explaining coverage for a vehicle added to my policy. Highly recommend State Farm!

Bethany Brown _{on Google}

Mar 10th, 2024

I had some Major Damage happen to my OHV so I called my Insurance Company and Dealt with Janet she made everything so nice and Easy to deal with !!!!!! Thank You Janet you are a Breath of Fresh Air

Dan Guggenheim _{on Google}

Mar 8th, 2024

Just want to express my thanks and appreciation for the quick and efficient manner in which Amanda Anderson handled my claim. This is the first claim I have had over the 25 years I have been with your agency and the great service provided in this case has justified all the years I have been doing business with you.

Rick Flickinger _{on Google}

Apr 7th, 2024

I have absolutely never had as pleasurable an experience with an insurance agent (or frankly any customer service agent) as I had with Guinevere Allen at Patrick Buchanan State Farm today. Her knowledge, enthusiasm, empathy and ability to answer every question intelligently (and I had many) was incredible. I have owned and operated 8 companies in my career, all customer service related, and I would hire her in a heartbeat. Although I hope I will not need to contact her office for a future claim, should that be necessary, I could not be more confident that she will do everything in her power to take care of any issue I may have. Congratulations to Patrick Buchanan for having the forethought and vision to bring Guinevere on board!! You have a real winner here destined to secure many more happy clients for your office.

Shel Wilks _{on Google}

Mar 15th, 2024

Leslie gave scammy salesperson vibes, she was entirely unhelpful and even gave incorrect information regarding registration and title policies for the state, so that alone was a red flag to me about the office...
Called to inquire about a state to state transfer of my current State Farm Auto policy due to an upcoming move and spoke to Leslie on the call. I was told that I couldn't do the transfer of insurance until I had transferred my title and registration... Which from my experience is inaccurate as the DMV requires proof of state insurance prior to registration changes... Then I was pushed to go through the process of setting up a new policy with them even after I expressed that all they need to do is contact my current agent to see my coverages and give me a quote for the transfer and that I would make changes, if needed. Leslie rudely insisted that I answer her questions and assured it was only to make sure I was getting the coverage I needed, even after I told her that I am happy with my current coverages for the time being, she kept asking why I couldn't just answer her questions.
Long story short, I contacted Charity Andersen's State Farm office and had everything completed in less than 10 minutes, I didn't have to answer any questions regarding my current coverage and they were able to pull up all of my information to get the transfer started. Would recommend Charity Andersen's office simply due to front line and office staff assistance.