Air Quality Heating & Cooling

Will Stevens _{on Google}

Dec 16th, 2023

Unfortunately we have had several poor experiences with Air Quality Heating and Cooling. They installed our HVAC system in 2018 and we have had several lingering issues, not all their fault but assumed they would be able to address the issues. On several occasions we smelled gas coming from the system. Air Quality came out to address it but did not find the leak. Following their visit, we called other companies to come out and they were able to find the leak and address them.
Most recently we called them to address a faulty gas valve in our HVAC system. A technician came out to do a diagnostic and then left, saying they needed to track down the part. We were left with no follow up or time of return. I called the office number and received a message that it had been disconnected. Once again, called another company and the problem was fixed the same day.
This was over 2 weeks ago and have yet to hear back from them about coming back out. Their service is no longer needed but the fact that we were left without a resolution and no follow up is concerning.

Denise Lineberry _{on Google}

Jun 11th, 2023

Air Quality came to our rescue! Our AC died Friday morning, just in time for a hot weekend, but Air Quality sent someone out immediately to assess the situation and worked us in a few days later during a week they were already booked. They had 3 guys out here to get the job done fast and move on to the next one. They were very professional and had us up and cooling in no time! It is hard to find good, dependable companies anymore - Air Quality will always be out go to Heat/Air guys! Thank you Roger and Team!

T a E _{on Google}

Nov 21st, 2022

I would not recommend this company to anyone. If you use this company for a consultation, I would recommend getting a second opinion no matter how badly you need your item fixed. I paid them $1505 to fix my air conditioner in my home and less than 3 months later, it stopped working again. I do not trust the man that repaired it and according to the rude lady that answered the phone, there was no one else to come out to check it. Her customer service skills and her willingness to try to make things right are despicable. I would give this company a 0 rating if I could. If you have money to throw away, then use this company for your repair needs. However, I will never use this company again nor will I recommend them to anyone. You are welcome for this truthful review of my personal experiences with this company. Service: A/C system repair