Express

Feb 17th, 2024

Jan 10th, 2024

I love express and always have a good experience coming to this location but today it was disappointing. I place a pick up order and they give me the wrong size in my bag so i go back in and speak with the manager he helps me find the right size but then i decide to order a different color online at the same price point. He had trouble with the system so he tells me he is going to place the order over the phone but some how i end up with the phone placing my own order be-hide the counter like i work there. I feel like that was really unprofessional and rude.
Dec 27th, 2023

Very unpleasant experience at this store today. Big sign in the window says 40% Off Everything! Got to the checkout and absolutely nothing was 40% off... as a matter a fact, nothing was 40% off. One pair of pants was a few dollars off and the other two items were full price. I ask the girl checking about the 40% Off sign and she said " oh that's not facing out so it doesn't count" what? It was facing both ways, but first off if a sign is in your store it doesn't matter which way it facing... good lord teach these sales people something! As I left the store after wasting an hour and not buying anything I saw in micro text underneath the 12 inch tall 40% off Everything was " see associates for details." What details, you just said Everything was 40 % Off. If you are going to trick people into the store with false advertising, then you deserve to go out of business. And I hope you do. Update... Thank you for the copy and pasted response I see with every negative review. I would hate to think that you actually did anything about your employees' lack of knowledge or management's disregard for false advertising in your store windows. Pathetic.
Dec 24th, 2023

Sep 13th, 2023