Gerber Collision & Glass

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.0 - (44 reviews)
29
3
0
5
7

About
Gerber Collision & Glass

Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Contact Info

Services

  • PDR
  • Auto Body Repair
  • Windshield Replacement
  • Collision Repair
  • Dent Removal
  • Paintless Dent Repair
  • Auto Glass
  • Estimates

Specialities

  • Dent Repair
  • Collision Repair
  • Auto Body Repair
  • Bumper Repair
  • Windshield Replacement
  • Auto Glass
  • Auto Body
  • Body Shop
  • Collision Center

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Gerber Collision & Glass?

A The phone number for Gerber Collision & Glass is: (815) 232-5400.


Q Where is Gerber Collision & Glass located?

A Gerber Collision & Glass is located at 555 W Meadows Dr, Freeport, Illinois 61032


Q What is the internet address for Gerber Collision & Glass?

A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/freeport-il


Q How big is Gerber Collision & Glass?

A Gerber Collision & Glass employs approximately 20+ people.


Q What days are Gerber Collision & Glass open?

A Gerber Collision & Glass is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Gerber Collision & Glass rated?

A Gerber Collision & Glass has a 4.0 Star Rating from 44 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Gerber Collision & Glass

Overall Rating

Overall Rating
( 44 Reviews )
29
3
0
5
7
Write a Review

Dianna Lee Folkers-Sarber (Sunny) on Google

image I had my Kia Forte Xl repaired there. They kept telling me the light on my dash was from my gas cap. Well I finally had money to get further repairs and the light on my dash was not because the gas cap was bad. It was because of the emissions control damaged at the time of the accident. Not only did I have to wait a few weeks for repairs they only fixed part of the problem and fixed the others things poorly. I would never go to them again.

Business Response on Google Apr 7th, 2024
DiannaWe are disappointed that our service did not meet your expectations and sincerely apologize for this frustrating experience. Customer satisfaction is very important to us. We understand that Ryan A. from management has been attempting to contact you to further discuss your concerns. Please let us know if there is better contact information to reach you with. If any other issues are to arise, please do not hesitate to reach back out. Thank you.

Scott Andrews on Google

image Poor customer service and communication. Parts take much longer than if you ordered them yourself. Avoid at all costs.

Business Response on Google Jan 4th, 2024
Scott,Thank you for your feedback. We have been attempting to gather more information about your concerns to reach out and address them. Is there contact information you can provide us with? If you would like to reach out, please don't hesitate to call the location Manager.

Wander on Google

image Front desk lady was helpful and pleasant. Workmanship seems to be fantastic.


Stormy S. on Google

image They did a great job.

Business Response on Google Jan 1st, 2024
Stormy, wonderful to hear the location did a great job! Thank you so much

Andrew Thorp on Google

image UPDATE: Still no car with proper parts. The template reply to these negative reviews is a facade and the actual Gerber employees taking care of the car have been unhelpful. I suggest going anywhere else.
Gerber Collision has had my dad's car for going on 9 weeks now and have done a poor job so far. They replaced a side fender with a cheap plastic alternative unlike the original and still have more work to do. No rental car has been offered and they've been difficult to work with.

Business Response on Google Nov 24th, 2023
Andrew,Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Ryan has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

Load More Reviews

Overall Rating

Overall Rating
( 44 Reviews )
29
3
0
5
7

Write a Review

RATING:
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