Yankee Candle

Great customer service
Apr 4th, 2022

On Saturday, 5/15/21, I visited this location. I was immediately greeted by an associate, Ms. Lee, who was the single best retail associate I've ever had the pleasure of meeting. She was energetic, resourceful, full of brand knowledge, and clearly loves her job. I just moved into a new apartment that doesnt allow candles, but I do like nice smells. Ms. Lee showed me a wide array of products that can help fill my new apartment with lovely smells, all without an open flame. I currently have a Macintosh gel tin warming beside me, and for the first time, this new apartment truly smells like home. Ms. Lee's passion for the craft, skill with scent curation, and understanding of the product provided me with exactly what I was looking for. My apartment smells wonderful and I'm happy with my purchase. I want to personally extend my highest praise to corporate, any regional and store management, and her coworkers. Ms. Lee is a shining example of what makes retail stores great, and I can't wait to return to Francis Scott Key Mall and relive this amazing retail experience.
Jun 20th, 2021

If I can't find something online or I need something spur of the moment, I usually find what I'm looking for here.
Feb 21st, 2021

Yankee Candle has always been one of my favorites, but Lee is the reason Ill be coming into the store instead of shopping online from now on. She is bubbly, friendly, and genuinely seems to absolutely love her job. Shes happy to give you space if you want it but also is extremely knowledgeable about the candles that are in the store if youre not sure what youre looking for.
Dec 7th, 2020

I went to this store to get my midnight summer candle and ended up meeting 3 amazing staff members: Tara Simpson, Audrey Lindsay and Lee Kellogg. Thank you for loving everything that you do, and spreading that love in the world! Will recommend this store to everybody!
Oct 2nd, 2020