Williams-Sonoma

Claudi is amazing. He is well-versed and has lots of personal experience with the cookware pots and pans. He made all of the options that I had been considering for weeks, seem like a very easy decision.
Dec 22nd, 2023

My daughter registered with Williams Sonoma for her wedding gifts and its been a catastrophe! Several gifts without a gift note and no way to track the person who purchased it. Several gifts came crushed and broken due to the worst packaging I have ever seen. And they give you grief during the return! Then they charged over $100 in shipping for a gift costing over $1000! Worst! Tell your daughters NOT to register here!
Nov 19th, 2023

Woman with short blonde hair who I believe was a manager had SUCH an attitude. I have no idea what was going on, but I was treated like I stole something that I needed a simple exchange for as a gift. Bizarre. When I finally got the receipt, she looked at another employee and said "take care of it." Don't know what's up with that, but for Williams Sonoma that's a very rare experience.
Sep 26th, 2023

Disclaimer: I have never had an experience like this so I felt the need to write a review. I have always had positive experiences at Williams Sonoma, however, I was not impressed today. My friend and I visited University Park to shop Williams Sonoma and Pottery Barn in search of items for her new home. On entry, we received a once over evaluation glance from the salesperson with auburn hair. She then proceeded to linger as I perused the store, but not in a helpful way. It was obvious she believed I may pocket something, or slip it into my Louis. Maybe the 95 heat and humidity, along with hours of shopping, disheveled my appearance to the point she believed I was an ingrate (or maybe she just isnt very friendly). I decided not to buy the crystal decanter I was eyeing because of the experience. Irony: I work theft cases reported by stores like this, and theft is not my thing. Moral of the story: dont judge a book by its sweaty cover.
Jun 25th, 2023

My husband and I swung by Williams-Sonoma to look for a new cast iron skillet and the sales associate, Betty, was SO helpful and kind to us. She was so great with helping us find the one we needed, and we ended up getting two haha. We even chatted about coffee and she served us an espresso drink and told us about different espresso machines. Truly a great experience and Betty was the best. Love this store!
May 3rd, 2023