Envision Imaging of North Fort Worth (Keller)

Mar 13th, 2024

Front office staff goes above and beyond with such positives attitudes. Highly recommend. Fantastic customer service.
Mar 11th, 2024

Excellent service from Melissa and staff so very caring and professional I will tell everyone I know how great this facility is and will send my family here too
Mar 8th, 2024

All the staff was very nice and welcoming, had me in and out with my MRI done in 30 min. Just fantastic. Thank you Envision Imaging.
Mar 7th, 2024

Arrived @ 12:17 for a 12:30 appointment with my registration completed prior to arrival. I was taken back for my MRA at 12:29 to be totally undressed, placed in scrubs and to wait in excess of 40 minutes for a no more than 10 scan. I was finally told that they were having issues with the "NEW" GE machine 30 minutes past my appointment time. Approximately another 10 minutes later, I'm finally taken in for the MRA to be greeted by two staff members who performed my imaging; neither of which had a welcoming bedside manner. (Not that I am new to Envision Imaging, this particular location, MRI's X-ray's or CT scans.... this has been a way of life for me over the last 9 years). Nonetheless, Envision Imaging apparently has an issue with maintaining staff in recent years as everyone I encountered within the Alliance location tenure is less than 12 months! As I stated before, not one member of the staff at Envision Imaging greeted me with a smile as in prior years, treated me as a person, apologize for the delay, my being inconvenienced or freezing me to death for in excess of an hour! Now I must find a new place to have my diagnostic testing completed as Envision Imaging has not maintained consistency at the Alliance location. Continuity of care and promptness for appointments are stressed by your healthcare providers yet Envision Imaging missed the memo.
Mar 1st, 2024