Kroger Pharmacy

I was sent here to fill a prescription from my dogs veterinarian. The vet informed me to have the pharmacy call them to receive the human form of the meds I needed for my dog. Unfortunately the pharmacist would not see me because when the tech saw that the letter head of the prescription said "Veterinary", she kept repeating to me that "this is for dogs". I explained to the tech that the pharmacist would need to call the vet to get the proper med. The pharmacist would not come out to talk to me or gain understanding of the situation. The lack of knowledge and listening skills was very disheartening. I was not expecting the pharmacist and staff to be dismissive and not caring.
Mar 8th, 2024

Mar 7th, 2024

The workers here are so rude & dismissive. If I spoke or treated my customers the way Faith spoke to me today, I wouldnt be able to even afford prescriptions because I wouldnt have a job. Ive never had a good experience there and today was no exception. It baffles me how Kroger hires people in customer service with 0 communication skills. Leaving there and walking into Flowood Drug Company up the road was refreshing!
Feb 13th, 2024

Service was great
Jan 31st, 2024

-Prescription was called in at 11:24 am for my 2 year old with an ear infection -Went to pick it up at 4:30(not ready, come back). -Back at 7:30(not ready come back) -I told them I would wait, they told me I had to leave or they would call the police(to get a bottle of ear drops for an ear infection) I can recommend a place less.
Dec 22nd, 2023