Brookdale Florence is located at 3275 County Rd. 47 in Florence, Alabama 35630. Brookdale Florence can be contacted via phone at (256) 740-6999 for pricing, hours and directions.
I would give 6 stars if I could.
Your elderly loved one is in good hands here
Business Response on GoogleAug 14th, 2023
Thank you for the wonderful compliments, Beverly!
Clayton C. on Yelp
What an incredible facility. I put my mom there when my dad passed and not only does she love it there but the staff, food, the ambiance and the entire facility is incredible. What a wonderful facility to put our love ones in when we all reach that point in our lives. I cannot say enough good things about the outstanding care and compassion of the entire staff and the residents are so happy on each visit with the activities and wonderful cleanliness and ambiance of the entire facility
Cecilia Op de Beke on Google
We were very pleased with Renaissance. It is a beautiful residence in a setting of lovely gardens. The entrance hall is welcoming and tastefully decorated and provides a lovely venue for concerts that were enjoyable and of good quality. The staff is friendly, diligent, capable, and helpful. The hairstylist is very talented and gave our mother the most attractive, mood uplifting, haircut she has ever had. The facility is kept very clean and is pleasant with library nooks and exercise rooms and a comfortable dining hall. The staff made an effort to help our mother feel at home. All in all, we have only good things to conclude about our experience with Renaissance.
Business Response on GoogleNov 12th, 2022
Cecilia, thank you for your very kind review. Your words lift our team's spirits. We were honored to care for your loved one here at The Renaissance of Florence.
Susanne Highland on Google
I was happy until recently. The company who took over and changed the name from Brookdale to Renaissance has started cutting corners and the quality has gone down! Salad bar disappeared, the dining room is no longer restaurant style where you can choose your food. Staff has been cut back, so the service has suffered. Dining with her friends is a big part of my moms day. She doesnt enjoy it anymore. We are paying for a dining experience that no longer exists. Now I feel like Im being ripped off! Most people wont stay where they feel cheated.
Business Response on GoogleSep 27th, 2019
Hello Susanne, thank you for your review. We’re sorry to hear about your experience. Here at The Renaissance of Florence we take resident care and satisfaction very seriously. We would like to discuss your concerns in more detail. Would you kindly call Regional Director of Operations Traci Taylor at 727.237.8087? Thank you again for your review, and we look forward to resolving this matter.
zach gooch on Google
My mother was only there for about a month due to an increasing need to be in a nursing home. They approved her very quickly to be able to move in. Unfortunately though she had to relocate shortly after. But while she was at the Renaissance she received exemplary care. Everyone that works there was extremely accommodating, caring, understanding, and supportive. Its no wonder that the average age of the residents there is pretty high. They take excellent care of their residents. Cassandra is 100 percent heart and provides over-the-top care. No matter what time i called or texted with a concern she answered very promptly. It is without a doubt in my mind that they are the apex of what an assisted living facility should be not only in Florence, but everywhere. If I could give 8 stars I would.
Business Response on GoogleMay 10th, 2020
Thank you so much for the positive review. Having the opportunity to serve residents like your mother is our greatest joy. We will be sure to pass your message on to Cassandra. We agree she is the absolute best!
