Community Home Health Services

Mar 25th, 2024

I did a review of this company a few years ago and in all honesty, I gave them 1 star. I had to start seeing Community Health at Home again in August 2023. I was very nervous since I didn't have much luck the last time, but I couldn't have been more wrong. I'm mainly working with three nurses (Ruth, Mary, and Tara). These women are not only amazing nurses but they are my three favorite humans. They have another nurse, Ronaldo, who is a hoot. We always bond about movies and TV series. Unfortunately, my issues are in a more "private" area, so I really wanted to stick with women. I know you might be thinking, how difficult is one bandage three times a week? Well, unfortunately, my one wound turned into SIX! The first one was a stage two ulcer on my side, and a new one started in my groin area. Ultimately, over a two week period, I ended up with four more wounds with two being very deep. Between my three in-home nurses and Community Hospital East Advanced Wound Center, my wounds are getting better every day. If you ever need an in-home nurse, I strongly suggest checking out Community Health at Home. I truly don't know how we would have survived the last six months without their help.
Feb 27th, 2024

Between CHHS & Health insurance, you never know the out of pocket. Brace yourself!
Jan 19th, 2024

Jan 2nd, 2024

While in the office...you get decent service. Reordering supplies is generally not an issue and seems to be pretty smooth. God help you if you want to change masks...you would have an easier time changing the spots on the sun. The real issue I have is with billing. Calling to get a live person to explain the really-messed-up invoicing system is a nightmare. The call center is allegedly in California but I have yet to reach an English speaking person. Frankly, I am looking to switch supply companies based on these interactions. I know I haven't ordered resupplies because I have to deal with the invoicing each and every time. Just keep this in mind when speaking with your sleep apnea doctor and where you want them to send your resupply orders.
Dec 27th, 2023