Fayetteville VA Medical Center

jason cole _{on Google}

Mar 23rd, 2024

Great place though they have banned smoking from campus. The staff at mental health. Everyone else is great at both facilities also. I wish the workers would not stand outside the entrance and smoke(construction) the patients have to walk through the smoke that's bad. 25 mar2024 for the most part the intake person urgent care putting the information in was great then the two nurses after that Nikita and the other one were horrible I realize you have to swab my throat but your patient care leaves a lot to be desired.

Beauty & Life _{on Google}

Mar 19th, 2024

There is an employee at the VA Medical Hospital on Ramsey Street who gave excellent customer service!!! I do not know her name but there was an angry and irate customer that came in because her appointment was cancelled and she told the staff that she was getting "pissed off." The VA employee told her that everything would be okay and she would try her best to fix this issue and to calm down. This employee went above and beyond and spoke with the customer one on one and provided her with a blanket. I love how calmly she approached the customer and comforted her. Her kindness deserves more recognition

Jeniffer Farias _{on Google}

Mar 14th, 2024

Absolutely horrible place, they dont answer the phone and their voicemail is always full so you cant leave a message. I called for an hour before I got to speak to someone in eligibility, the lady I spoke with insisted I had to come in to transfer my care. Pack up my toddler head in just to be spoken to extremely rudely and come to find out I didnt have to be present . Currently trying to reach primary care, again no answer, voicemail is full and the operator isnt available.

Michael Pulgini _{on Google}

Mar 13th, 2024

I have been using the VA for my health care needs all over the U.S. for over 25 years. This particular facility is in my opinion by far the worst VA that I have ever experienced without doubt. Many disrespectful employees, lacking service availability, really a lack of care and empathy by employees, an over all attitude that ignores the needs of us veterans!!! I could go on siting specific instances, however, they are too numerous to mention so I just give the system an overall failing grade!!!

Raymond Carter _{on Google}

Mar 3rd, 2024

Not speaking for everyone. But I had a good experience here.