San Dieguito Pool Center - Swimming Pool Service & Repair

Prompt, subject matter experts and a joy to work with (especially Michael!). I always recommend San Dieguito Pool Center to all of my property management clients, wouldn't work with anyone else. Highly recommend.
Feb 2nd, 2024

Gives other discount pool supplies a bad name. Problems with communication, price gouging, and customer service start to finish.
Jan 31st, 2024

Courteous and timely!
Jan 27th, 2024

Very happy with the service. Use them for routine pool maintenance and repairs.
Dec 11th, 2023

We originally contacted San Dieguito Pool Center to come and evaluate our actuator that wasn't functioning properly. I was able to speak with someone over the phone and they said they would email us with an appointment. We did receive an email and I confirmed on the day of the appointment that we would like them to come out. I was home that day and no one ever came to the door and I never saw anyone come (our yard is gated and not easily accessed). There was no phone call that San Dieguito was on their way. Since they didn't show, we had to spend more effort on hiring someone else to fix the actuator. Then, a few months down the road, I received a bill from San Dieguito saying they came out and the actuator was functioning correctly! Duh, because we already had it fixed. They never called this whole time. I called SDP and informed them that we were not paying the bill since they didn't come out on the day specified, never told me they were on the property, and that we had to get someone else to fix it. We keep receiving letters asking us to pay for this obsurb bill. I have called San Dieguito Pools repeatedly and no one will pick up the phone. We have also informed them by email of the situation and yet they will not stop sending their bill. This company has very bad customer service, ethics, and is very disorganized. Do not try and work with this company. Go with someone else.
Jan 31st, 2024