Chuck Ollinger Plumbing Heating & Cooling

O m g. They were so nice. I shopped around and they were highly recommended and I was kind of hesitant but I called them. Anyway it was a great great choice. They didn't take all day to get me a new water heater. It was in there and then they took the old one out for me. Highly highly recommended that you use the service.
Feb 7th, 2024

Great service but their pricing is high. Make sure you dont make my mistake and not get an estimate before they do the job. Lesson learned.
Jan 17th, 2024

Always great work and reasonable prices!
Oct 16th, 2023

Aug 26th, 2023

I've used Ollinger's for my boiler service a couple of times in the past, and I was initially quite satisfied with their work. However, my recent experience has been extremely frustrating and has left me deeply disappointed. On January 9th, during the windstorm, an electrical surge knocked out my boiler. When the technician arrived, they quickly diagnosed the problem as a faulty Switch Relay. I informed them that I needed an accurate report for my insurance claim, and I requested a quote for the replacement along with the reason for it. Given the urgency due to having no heat, I needed them to acknowledge the possibility of surge damage. Several days later, the relay was replaced, and I was informed that the draft motor needed replacement as well. However, Ollinger's failed to provide me with the required report and quote for the entire system replacement that they mentioned. I also asked for the switch relay back, but they did not return it. After the draft motor replacement, I still faced issues with my boiler, and I was told that the control board was now faulty. I reiterated my need for the report, invoice, and the return of the two replaced items for a second opinion. I also inquired about any return policy for the parts they replaced since it seemed like a never-ending chain of component failures. Unfortunately, they refused to cooperate, claiming they were done working with me. This lack of professionalism, failure to provide necessary documentation, and reluctance to address my concerns has left me with no choice but to seek assistance elsewhere. I hope Ollinger's can improve their customer service and communication in the future. Please note that this review reflects my personal experience, and others may have different interactions with Ollinger's HVAC company.
Jan 25th, 2024