Kuttin Up Hair & Nails

Tacky, rude, disrespectful, and very unprofessional
Apr 23rd, 2023

Very rude and unprofessional
Apr 18th, 2023

Apr 15th, 2023

Ebony Jones and really this whole shop seems to be unprofessional. I came into my appointment and noticed Ebony wasnt present. I spoke to the shop owner about the situation because she cancelled my appointment without any warning under a misunderstanding on her behalf and I just wanted my hair done. After that, I spoke with Ebony over the phone and I thought we had settled everything until I called today and she told me she would no longer service me because she stated that I was being messy and trying to finesse her because I spoke to the shop owner about the situation. According to Ebony, the shop said I was trying to start something because I stayed around to see if there would be anybody else available to do my hair. Again over a misunderstanding on HER behalf. Ive always been a supportive customer, especially if the work is good, but good customer service is a huge factor.
Dec 5th, 2022

Very clean and professional
Nov 5th, 2022