Rough Country
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2450 Huish rd. Dyersburg TN 38024
Dyesburg, Tennessee 38024 - (800) 222-7023
Hours
Chamber Rating
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Incensed joe
Aug 13th, 2021 -
Jon Mauer
I ordered control arms for my xj and they never shipped them out. Called both them and FedEx, FedEx told me they never shipped them out. Called they said FedEx had them and they don't know what happened.. customer service shipped a new set but I fear the same bs will happen again. And I am in need of the control arms...
Jul 27th, 2021 -
Shannon Ford
Absolutely the worst customer service I have ever experienced. Corey on the chat was more useless and turned off chat instead of helping. Website wouldn't generate shipping, guy on phones solution was to use a different address. Sure let's have 1500 bucks worth of parts just shipped anywhere. Customer service is not a priority with this company. Fail.
Jul 21st, 2021 -
Josh Schatzberg
They claim there product low profile bed cover was all aluminum…… well that shouldn’t rust….. contacted them about it and got the run around for a week for them not to just man up and say hey we aren’t going to back up our product and send you a replacement….. contact a family attorney and he is going to take the cover and get all the pieces checked for material type and go from there with action….. your product is no good unless you back it up guys.
Jul 19th, 2021 -
Tim Giesbrecht
Overall I think the quality is really good for the prices they offer. I've ordered several things from them now. I did however have a hard time finding balljoints for there upper control arms and when they sent me them it came with no hard wear not even the nut on the ball joint or snap ring. I would expect better after being a costumer for years. Prices are good and the staff seems nice.
Jul 18th, 2021
Contact Info
- (800) 222-7023
Questions & Answers
Q What is the phone number for Rough Country?
A The phone number for Rough Country is: (800) 222-7023.
Q Where is Rough Country located?
A Rough Country is located at 2450 Huish rd. Dyersburg TN 38024, Dyesburg, Tennessee 38024
Q What days are Rough Country open?
A Rough Country is open:
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Q How is Rough Country rated?
A Rough Country has a 3.6 Star Rating from 68 reviewers.
Hours
Ratings and Reviews
Rough Country
Overall Rating
Overall Rating
( 68 Reviews )Incensed joe on Google
Jon Mauer on Google
I ordered control arms for my xj and they never shipped them out. Called both them and FedEx, FedEx told me they never shipped them out. Called they said FedEx had them and they don't know what happened.. customer service shipped a new set but I fear the same bs will happen again. And I am in need of the control arms...
Shannon Ford on Google
Absolutely the worst customer service I have ever experienced. Corey on the chat was more useless and turned off chat instead of helping. Website wouldn't generate shipping, guy on phones solution was to use a different address. Sure let's have 1500 bucks worth of parts just shipped anywhere. Customer service is not a priority with this company. Fail.
Josh Schatzberg on Google
They claim there product low profile bed cover was all aluminum…… well that shouldn’t rust….. contacted them about it and got the run around for a week for them not to just man up and say hey we aren’t going to back up our product and send you a replacement….. contact a family attorney and he is going to take the cover and get all the pieces checked for material type and go from there with action….. your product is no good unless you back it up guys.
Tim Giesbrecht on Google
Overall I think the quality is really good for the prices they offer. I've ordered several things from them now. I did however have a hard time finding balljoints for there upper control arms and when they sent me them it came with no hard wear not even the nut on the ball joint or snap ring. I would expect better after being a costumer for years. Prices are good and the staff seems nice.