Econo Lodge Research Triangle Park

Apr 10th, 2024

Apr 7th, 2024

Good afternoon, the worst experience I have ever had. I stayed in this hotel on the day you come, 05/04/2024. I entered the room at 5 pm. Apart from the fact that the room was dirty, the next day I decided to leave the room and do the check-in at 11AM. I accidentally left my AirPods headphones out of the case, they were left in the room. I returned to the hotel after going to eat. I realized that my headphones were no longer there. I went to From The and the guy who was there at the reception treated me very badly. Because I didn't speak English, he told me to come back the next day because the manager was there. I had to stay one more night. I came back today at nine in the morning. I spoke with the manager. I explained the situation of what was happening, which his The answer was that I had to wait for them to check the room because the room had been rented. I had to wait until 11 in the morning for the room to be vacated. They didn't know how to resolve it. I had to talk to another girl who spoke Spanish. so that she could talk to him and tell him to call the girl from House Keeping who was the one who cleaned the room when I vacated it, well actually the girl grabbed the headphones and she said that she left them in the car where they use to do the cleaning. cleaning we went to check the car where she does the cleaning and the headphones unfortunately did not appear and the manager did not want to be responsible for the AirPods the headphones disappeared because she took them and he did not want to be responsible it seems to me a lack of respect On his part, I told him that I was going to leave him the comment and he told me that he didn't care that I put it on because he was not going to take responsibility and that he was not going to pay for the hearing aids. It was truly the most unpleasant experience I have ever had. had. . Good afternoon, the worst experience I have ever had, I stayed in this hotel the day you come, 04/05/2024, I entered the room at 5 pm, apart from the fact that the room was dirty, the next day I decided to leave the room and do the check-in at 11 A.M. I accidentally left my AirPods headphones out of the case, they were left in the room. I returned to the hotel after going to eat. I realized that my headphones were no longer there. I went to From The and the guy who was there at the reception treated me very badly because I didn't speak English. He told me to come back the next day because the manager was there. I had to stay one more night. I came back today at nine in the morning. I spoke with the manager. I explained the situation of what was happening, which his response was. The thing was that I had to wait for them to check the room because the room had been rented. I had to wait until 11 in the morning for the room to be vacated. They didn't know how to solve it. I had to talk to another of the girls who spoke Spanish to She talked to him and told him to call the girl from House Keeping who was the one who cleaned the room when I vacated it. Well, actually, the girl grabbed the headphones and she said she left them in the car where they used them to clean. We went to check the car where she does the cleaning and unfortunately the headphones did not appear and the manager did not want to take responsibility for the AirPods. The headphones disappeared because she took them and he didn't want to be responsible. It seems to me a lack of respect for her. As an aside, I told him that I was going to leave him the comment and he told me that he didn't care that I put it in because he wasn't going to take responsibility and that he wasn't going to pay for my hearing aids. It was truly the most unpleasant experience I had ever had.
Apr 6th, 2024

Rooms are very clean. I've stayed here twice now. I've seen no roaches, bed bugs, or anything of that matter. Very pleased with room and staff. Food & drinks: Plenty of restaraunts nearby
Mar 24th, 2024

DON'T waste your time. They should be embarrassed. Unfortunately, they're not. Get money and deliver filth seems to be the standard from 1 Econo Lodge to the next. Perhaps Comfort Suites can teach them how it's done. Never again.
Mar 16th, 2024