Out West

I wanted to look at some earrings and see the price. The sales associate was very rude to me and wouldnt assist me or answer the question on price until she had checked everyone in line out, even though I had been waiting longer than the people in line. I walked out and wont be spending money here ever.
May 31st, 2023

I needed to return a shirt 5 min after I bought it as it didnt fit, waiting 30 minutes and still no supervisor here to manage the exchange.
Feb 10th, 2023

Absolutely horrible customer service, the lady was very rude and off put when I had a question about pricing. I understand stuff is more expensive at airports but when youre charging 34 for a t-shirt and 29 for a long sleeve theres something wrong!
Jan 31st, 2023

Pricing is intentionally deceptive and staff wont adjust it or refund once youve been scammed.
Jun 16th, 2022

Very nice selection of sundries and finer items. However the sales clerk was harsh, rude and unprofessional. She curtly scolded me for testing a lavender hand lotion that I very earnestly interpreted as a tester for sampling. After her admonishment with furrowed brow and grumbling, she complained to another store customer about the incident as I stood there corrected. When I apologized for the misunderstanding she no longer had words to utter. Way Out West would benefit from customer service training of this employee.
Dec 16th, 2020