GM US-SSM South Central Regional Office

I was stranded on back road with a blown out tire on a 20, 000 mile CamaroI needed to be towed because the fix a flat (which damaged the tire further) did not work as specifiedI was told (By GM road side service) that my Camaro could be towed to my home town (I was over an hour away) to my local discount tire( They placed me on hold and had it APPROVEDI had stated I needed it to go to a shop where I could be reimbursed) I was TOLD (after a long wait) that it was approved) My tire cost almost 300.00Two months laterI been passed from one place to another and finally spoke to a VERY rude lady who stated that GM would NOT reimburse my tire because it was not taken to a CERTIFIED GM dealerI asked her to pull records that showed I had it approved and SHE refused stating that it was not for her department to do and I would NOT be reimbursed! GM customer service is HORRIBLE!!!! They DO NOT PAY as they should!!! My tire had a CRACK, a default as pictures show! HORRIBLE EXPERIENCE!
Feb 19th, 2022

Goodnight
Oct 9th, 2020