Ag-Pro Dacula

Great selection
Mar 10th, 2024

I purchased a new X350 tractor. It was delivered with very little fuel. I expected it to arrived full, I spent over $4000. The sales rep (Kaleb) advised they had water in the fuel at the dealership (only after I questioned the fuel level) I figured, they would have been up front or at a minimal filled the tank prior to delivering it. I also upgraded the mower blades and requested the original blades be delivered with the mower. I have yet to receive the blades even after asking multiple times. I should have gone to another dealership. Updated 9/7 - Manager called and offered to send replacement blades and a gas card. Didnt seem interested in trying to understand my perspective. Its been at least 40 days. Still waiting for the blades and gas card. Update 2/19/2024 No change, I never received any promised items. Manager never followed up on blades nor gas card. You should consider a different dealership.
Feb 21st, 2024

Dec 5th, 2023

Exceptional Service and Unparalleled Professionalism at Ag-Pro Dacula, GA I recently had the pleasure of interacting with the team at Ag-Pro in Dacula, GA, for servicing my John Deere Tractor, and I must say, the experience has been nothing short of outstanding. The centerpiece of my exceptional experience was Alexis, the Service Manager, whose professionalism, expertise, and warm demeanor not only met but exceeded my expectations. From the moment I called the service center, Alexis greeted me with a friendly voice, making me feel welcomed and valued as a customer. She thoroughly understood my concerns and promptly initiated the service process. Her meticulous attention to detail ensured that no aspect of the tractors issues was overlooked. Alexis demonstrated remarkable product knowledge and was able to explain the technicalities in a way that was easy to understand, which I greatly appreciated. What stood out the most was her coordination in handling the warranty part. Warranty claims can often be a hassle, but Alexis managed the entire process with such efficiency and ease that it left me thoroughly impressed. Her proactive communication kept me informed every step of the way, and she made sure that all the necessary paperwork was seamlessly taken care of. The service was completed well within the promised timeline, a testament to Alexis's commitment to customer satisfaction. The tractor was returned in impeccable condition, running smoothly as if it were brand new. This level of service reliability is precisely what sets Ag-Pro Dacula, GA apart. I also want to extend my gratitude to Tim, the driver, whose punctuality was commendable. Tim arrived right on time for the transportation of my tractor, showcasing professionalism and respect for the customers time. His careful handling of my tractor during transit provided me with the peace of mind that my equipment was in safe hands. In conclusion, my experience with Ag-Pro Dacula, GA was exceptional, primarily due to the extraordinary service provided by Alexis and the support from Tim. Alexiss friendly approach, combined with her professional excellence, makes her a true asset to the Ag-Pro team. I highly recommend their services to anyone seeking professional care for their equipment. A heartfelt thank you to Alexis, Tim, and the entire team at Ag-Pro for making my experience so positive. Paul
Nov 8th, 2023

Oct 31st, 2023