Chamber of Commerce

      Pak Mail

      ( 47 Reviews )

      Pak Mail
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      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (47 reviews)
      34
      3
      1
      1
      8
      Read Our 47 Reviews

      Chamber Rating

      4.1 - (47 reviews)
      34
      3
      1
      1
      8
      › ‹
      • Karen Ezaki

        This store is convenient and efficient.
        Jan 29th, 2024

      • Martin Rodriguez

        BEWARE - Scammers! They poorly packed a $1000+ sculpture, admitted it was poorly packed, and it arrived broken. I paid for insurance on it and they said they filed a claim and gave excuses for several months until I contacted UPS and discovered no claim had been filed. When I finally got them to process the claim with UPS, it was of course denied. They said they filed an appeal but only filed one after I checked and discovered none was filed. I had to ship them back the package for their claim, and since the denial, they refused to pay me any amount or return the sculpture. Liandra, the owner, and Alisa, refused to respond to me, and did not respond to the Better Business Bureau. UPDATE: after threatening to contact the police, they finally returned my sculpture in three pieces and the large marble base missing. There were loose screws in the box. The photo is what the sculpture looked like, and what was returned after over a year of hassle. What they did was criminal and I hope Pakmail, UPS, Covina PD, and the courts agree. Unbelievable.
        May 24th, 2023

      • Brandon Davis

        Overall good service. Alisa is great, great customer service.
        Feb 16th, 2023

      • Jose Fernandez

        Alicia is the best. Great service always with a smile.
        Feb 13th, 2023

      • Martin R.

        AVOID at all costs if you're shipping anything of value. And insurance won't help. An auction house recommended them as a shipper and they improperly packed a $1000+ sculpture (with just packing peanuts) and it arrived broken in several places. I got insurance on the piece but it took dozens of calls and emails to finally get them to process the claim with UPS, which of course was denied because of their improper packing. Pakmail even admitted they should have packed it differently. Despite that, they are refusing to pay for the damage and the owner (Liandra) has never personally tried to rectify the situation, relying instead on other employees (like Alissa, who tried to help), which was totally unprofessional. Worst shipping experience ever.
        Feb 9th, 2023

      Read Our 47 Reviews

      About
      Pak Mail

      Pak Mail is located at 527 N Azusa Ave in Covina, California 91722. Pak Mail can be contacted via phone at 626-332-7955 for pricing, hours and directions.

      Contact Info

      •   626-332-7955
      •   (626) 628-9388

      Questions & Answers

      Q What is the phone number for Pak Mail?

      A The phone number for Pak Mail is: 626-332-7955.

      Q Where is Pak Mail located?

      A Pak Mail is located at 527 N Azusa Ave, Covina, CA 91722

      Q What is the internet address for Pak Mail?

      A The website (URL) for Pak Mail is: https://www.pakmail.com/stores/pak-mail-covina?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=61036

      Q What days are Pak Mail open?

      A Pak Mail is open:
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM

      Q How is Pak Mail rated?

      A Pak Mail has a 4.1 Star Rating from 47 reviewers.

      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      Pak Mail

      Overall Rating

      Overall Rating
      ( 47 Reviews )
      34
      3
      1
      1
      8
      Write a Review

      Karen Ezaki on Google

      image This store is convenient and efficient.

      Martin Rodriguez on Google

      image BEWARE - Scammers! They poorly packed a $1000+ sculpture, admitted it was poorly packed, and it arrived broken. I paid for insurance on it and they said they filed a claim and gave excuses for several months until I contacted UPS and discovered no claim had been filed. When I finally got them to process the claim with UPS, it was of course denied. They said they filed an appeal but only filed one after I checked and discovered none was filed. I had to ship them back the package for their claim, and since the denial, they refused to pay me any amount or return the sculpture. Liandra, the owner, and Alisa, refused to respond to me, and did not respond to the Better Business Bureau. UPDATE: after threatening to contact the police, they finally returned my sculpture in three pieces and the large marble base missing. There were loose screws in the box. The photo is what the sculpture looked like, and what was returned after over a year of hassle. What they did was criminal and I hope Pakmail, UPS, Covina PD, and the courts agree. Unbelievable.

      Brandon Davis on Google

      image Overall good service. Alisa is great, great customer service.

      Jose Fernandez on Google

      image Alicia is the best. Great service always with a smile.

      Business Response on Google Dec 20th, 2022
      Thanks for the generous review Jose! We're glad you found our services helpful. :)

      Martin R. on Yelp

      image AVOID at all costs if you're shipping anything of value. And insurance won't help. An auction house recommended them as a shipper and they improperly packed a $1000+ sculpture (with just packing peanuts) and it arrived broken in several places. I got insurance on the piece but it took dozens of calls and emails to finally get them to process the claim with UPS, which of course was denied because of their improper packing. Pakmail even admitted they should have packed it differently. Despite that, they are refusing to pay for the damage and the owner (Liandra) has never personally tried to rectify the situation, relying instead on other employees (like Alissa, who tried to help), which was totally unprofessional. Worst shipping experience ever.

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      Overall Rating

      Overall Rating
      ( 47 Reviews )
      34
      3
      1
      1
      8

      Write a Review

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