Animal Care Clinic

Apr 2nd, 2024

Wait was too long...did they have an emergency? Staff was professional, courteous and kind.
Mar 27th, 2024

I love animal care clinic. We have made them our new vet after a very expensive not good experience with a vet in alabama on summerville rd they charged me $300 and sent my sick cat home with no answers or meds. I made an appt here and they got her diagnosed and meds and fixed up feeling better by that night for way less than the first vet charged and they also do free rechecks after a vet visit instead of having to pay an office visit at other places to be checked after a problem you already went in for. I love that. They are very caring and knowledgeable as well.
Mar 8th, 2024

This clinic is strange. I went to this clinic to see if they could tend to my dogs (Kylo) random pain. I explained to the front desk lady what could possibly be wrong, and they offered X-rays. (Only reason I kept the appointment was for the X-rays offered) I returned the next morning for the X-rays. Once Kylo was in the room there were three other people in there, which already was strange to me. Kylo is extremely gentle and very lovable, with that, the male assistant was already attempting to handle Kylo to get him up on the bed, but I simply use commands, plus he trusts me to pick him up. (He is scared of height). They should have asked me first. The doctor walks in the room and Kylo is facing me. The male assistant is holding Kylo down, while the doctor is simply checking his teeth and gums. Kylo slightly turns his head and the doctor jumps in fear of being bitten. That just set the negative mood in the room. The male assistant is just prepared. Moving on, the doctor wants to check where the pain is coming from by applying pressure and strain on the area. Obviously, Kylo is going to cry from the pain and move because he wants him to stop. The male assistant grabs Kylo by the neck and slams him down on the table!! I got up because that was foul treatment. I brought him there because he is uncomfortable, and they made him feel worse. I have never been to a veterinary clinic, that didnt ask the owner to keep the dog comfortable for the process. The male assistant is trying to place this muzzle on him as if Kylo even made an attempt to bite. Another lady had to tell him not too tight! This entire time he is just scared of all of them. Turns out that Kylo has arthritis on a vertebrae and hip dysplasia. I regret taking my Kylo here. I regret not walking away when those weirdos were handling Kylo as if he was Cujo!! Honestly! See the photos of my Kylo. When the doctor said he had a bad stare in his eyes hes literally in pain, as I stated, which is the reason why he was in their care. Thanks for the X-rays, but you and your staff need to be replaced. Your clinic needs to be cleaned as well.
Mar 5th, 2024

Feb 14th, 2024