Synovus Bank

Mar 28th, 2024

SAVER BEWARE! My wife and I have been with Synovus for 35 years... But this past summer the bank allowed someone to steal more than $20,000 directly from our checking account... then told us... "sorry... but it wasn't their fault." They didn't bother to help us at ALL! And no one has called back offering any sort of explanation. They did cut off ALL the perks we had - such as online banking, Debit Cards, etc... NOT VERY PLEASED!
Mar 6th, 2024

When I walked out of the bank today, I sat in my car and cried. Usually the service is amazing and the staff is so kind. But the lady I spoke to today was rude and so uncaring. I should have got her name but I was so ready to leave I didnt even care. Never in my life have I felt so embarrassed and humiliated. Maybe I dont know how the banks work but I have never had to pull out my calculator to add up the money Im depositing. until today. I was very obviously struggling and confused yet the lady just looked at me like I was slow. If I see her next time I will politely wait until the next employee is available.
Dec 11th, 2023

Jul 19th, 2023

Their atm shut down mid transaction and ate our debit card this morning. The woman in the parking lot told us to come inside for help but the doors were locked. There was an old man there with the same issue. A man inside turned us both away by shrugging through the doors, throwing his arms up, and pointing at his wrist. Who knows how many other cards will get eaten this morning before they open the doors to find out how theyve failed their customers today.
Mar 12th, 2023