ServiceMaster Disaster Restoration Services - Colorado Springs

Do NOT recommend this franchise. As a former employee who was laid off a month before Thanksgiving, (while implementing a previously nonexistent Safety Program) I can say with confidence that the owners and management are dishonest to the extreme. They utilize temp workers and non-English speaking workers to avoid OSHA training standards and have exposed numerous employees and clients to hazards in their previous jobs. I became an OSHA whistleblower and reported them for investigation.
Jan 17th, 2024

A special shout out to Jared, Sid, and Vaughn My wife and I unfortuantely had a water supply pipe break in our home. Though it was an unfortunate event, our team at ServiceMaster made the whole process of water mitigation a thousand times easier. Their professionalism, attention to detail, hard work, grit, and customer service was unparalleled. These gentlemen were prompt in their emergeny response, showed absolute care for our home and property while they were demolishing and removing the affected areas of the flood. Jared was very meticulous as he checked for water and moisture around the affected areas, being methodical enough to find moisture in places where many people would have probably overlooked. The whole team was very detail oriented and cleanly to the point of even wiping dust off the ducts when they were finished. The best part of this whole prcoess was their communication, and not just to me but the insurance adjuster as well. Every day when i was unable to be present for the end of day, they contacted me to let me know that the house was locked and windows were shut. Finding people that you can trust like this in your house are few and far between. I hope to never have to deal with a flooded house again, but if i did i already know the first company that i am calling. Once again, thank you so much Jared, Sid, and Vaughn!! Services: Flood restoration, Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
Sep 18th, 2023

Excellent service provided by this company. An unexpected leak from my bathroom turned into a mini waterfall in my garage. My insurance contacted ServiceMaster Restore. Immediately received a call that night for an appointment the next day. What a compelling team sent to correct the problem. Jared and Stephen, both professional, friendly individuals immediately surveyed the areas and informed me of the work that was needed. Jared provided concise information and set-up a schedule. They were on time, updated me on the progress and did a great job. Services: Mold inspection, Mold mitigation, Water damage-related cleanup & repair
May 5th, 2023

Jared and his team were sent out to help with clearing water damage from plumbing issues. From the first call, he was easy to talk to, professional and clearly knows what he's doing. The scheduling was complicated due to some travel I had planned, but Jared was incredibly flexible and always ready to start. They worked quickly and relatively quietly doing initial demolition, and returned after asbestos abatement was complete to confirm all of the damage had been mitigated. I ask a lot of questions, just to understand the work they're doing for my own education. Jared was patient and thorough in explaining everything, even when it wasn't really critical for me to have a deep understanding. While I interacted most with Jared, every team member he brought with him was equally polite, friendly and professional. Highly, highly recommend. They really helped make a stressful, unexpected situation a lot easier to handle. I hope I never need them again, but I know who I'm calling if there is a next time.
Jul 20th, 2023

After a shower line broke in the wall and water was heavily seeping into the adjacent rooms, we called our insurance company and they sent out ServiceMaster. The project manager, Jared Parisot, arrived quickly and got to work checking everything, placing fans and a humidifier, walking us through the process every step of the way and keeping us updated as soon as he was given any information. Jared is hands down one of the kindest, caring and professional people we have ever had in our home. I explained to Jared about my upcoming surgery (just days away) and why my stress level was so high. He reassured me time and again that he would make this process the least stressful he could. He even moved some furniture for us since my husband had a recent back surgery. I felt understood, valued and respected by this young man and I would give him more than 5 stars if I could. Jared, you are an exemplary young man, we appreciate all your hard work and you made a huge difference in lessening our stress level. ServiceMaster is very fortunate to have you. Service: Water damage-related cleanup & repair
Aug 28th, 2022