Chamber of Commerce

      Umpqua Bank

      ( 6 Reviews )

      Umpqua Bank
      Umpqua Bank: Together for better
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      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (6 reviews)
      3
      1
      0
      0
      2
      Read Our 6 Reviews

      Chamber Rating

      Verified Member
      3.5 - (6 reviews)
      3
      1
      0
      0
      2
      › ‹
      • Kayy

        Great bank. But the online banking is not working at all. They were super welcoming when I came to get a new card. Helped me contain my toddler who was way to curious of the place but they have been awesome. Now if only they can fix the app so I can actually check my account when needed
        Nov 3rd, 2023

      • Riley Kinney

        Since merging with Umpqua Ive had nothing but problems with this bank. ATM use, online, and mobile banking are all randomly not working most days. No email or text to let its clients know. Ill be closing my account and moving to a bank that will let me use my card when and where I want, unlike Umpqua. If I could rate zero stars I would unfortunately I have to give them one even though its undeserved.
        Jan 20th, 2023

      • Ashlee Davis

        If I could do negative stars I would. Every single time I come to this bank they have some excuse for why they cant help me. I AM A MEMBER IF YOU CANT HELP ME WHO ARE YOU HELPING EXACTLY. I was told this time around they couldn't cash my paycheck and had some excuse for why they couldn't do so. I have cashed checks before and withdrew the entire amount on a zero balance so they have no excuse for not helping me. Previously a check I mibile deposited was rejected and when I went in to cash it a few days later they tried to tell me it had already been cashed. Whoever is in charge here is lying through their teeth to your customers. I will never bank with a place that wont help their members but somehow has the funds to spend money on tiny couches that hold your name plates. As I was leaving I heard the manager laugh with the assistant and call me trashy.
        May 6th, 2021

      • Cassidy Bones

        We switched to Columbia Bank in January and I cannot possibly say enough kind things about Columbia and their team! They have been so helpful and accommodating, the products they offer are above and beyond, and the company itself is always investing in the education of their team... how cool is that?! 10/10 recommend this team and the bank itself!
        Jun 26th, 2019

      • Rena


        Jul 12th, 2018

      Read Our 6 Reviews

      About
      Umpqua Bank

      Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Umpqua Bank?

      A The phone number for Umpqua Bank is: (208) 667-4763.

      Q Where is Umpqua Bank located?

      A Umpqua Bank is located at 200 W Neider Avenue, Coeur d'Alene, Idaho 83815

      Q What is the internet address for Umpqua Bank?

      A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/id/coeur-d'alene/200-w-neider-avenue

      Q How big is Umpqua Bank?

      A Umpqua Bank employs approximately 20+ people.

      Q What days are Umpqua Bank open?

      A Umpqua Bank is open:
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Umpqua Bank rated?

      A Umpqua Bank has a 3.5 Star Rating from 6 reviewers.

      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Umpqua Bank

      Overall Rating

      Overall Rating
      ( 6 Reviews )
      3
      1
      0
      0
      2
      Write a Review

      Kayy on Google

      image Great bank. But the online banking is not working at all. They were super welcoming when I came to get a new card. Helped me contain my toddler who was way to curious of the place but they have been awesome. Now if only they can fix the app so I can actually check my account when needed

      Business Response on Google Oct 16th, 2023
      Hello Kay! We appreciate your review! We sincerely apologize about the temporary outage we experienced yesterday. This was resolved within an hour, so we hope you have been able to check your account since then. Have a great day!

      Riley Kinney on Google

      image Since merging with Umpqua Ive had nothing but problems with this bank. ATM use, online, and mobile banking are all randomly not working most days. No email or text to let its clients know. Ill be closing my account and moving to a bank that will let me use my card when and where I want, unlike Umpqua. If I could rate zero stars I would unfortunately I have to give them one even though its undeserved.

      Business Response on Google Nov 1st, 2022
      Hello Riley! Thank you for reaching out. While the merger was completed on 3/1/2023, conversion for this merger will not be completed until March 20th. We have sent out notices to provide a timeline for this closure and warn of possible service interruptions, such as that with the ATM use and online banking functionality. Per these notices, online banking and other features will become available for Columbia customers on 3/20/2023 using the login ID mailed to your address on file. This information can also be found at Umpquamerger.com. We understand this merger may inconvenient, we ask for patience as we complete the final necessary steps to bring your account to Umpqua Bank.Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback has been forwarded to the appropriate individuals to review and someone will be reaching out to discuss further.

      Ashlee Davis on Google

      image If I could do negative stars I would. Every single time I come to this bank they have some excuse for why they cant help me. I AM A MEMBER IF YOU CANT HELP ME WHO ARE YOU HELPING EXACTLY. I was told this time around they couldn't cash my paycheck and had some excuse for why they couldn't do so. I have cashed checks before and withdrew the entire amount on a zero balance so they have no excuse for not helping me. Previously a check I mibile deposited was rejected and when I went in to cash it a few days later they tried to tell me it had already been cashed. Whoever is in charge here is lying through their teeth to your customers. I will never bank with a place that wont help their members but somehow has the funds to spend money on tiny couches that hold your name plates. As I was leaving I heard the manager laugh with the assistant and call me trashy.

      Cassidy Bones on Google

      image We switched to Columbia Bank in January and I cannot possibly say enough kind things about Columbia and their team! They have been so helpful and accommodating, the products they offer are above and beyond, and the company itself is always investing in the education of their team... how cool is that?! 10/10 recommend this team and the bank itself!

      Rena on Google

      image

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      Overall Rating

      Overall Rating
      ( 6 Reviews )
      3
      1
      0
      0
      2

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