A Safe Self Storage

Jan 14th, 2024

The storage units themselves are fine. My biggest issue with this place is that its advertised as being 24/7 but the owner makes it inaccessible between 1-3 AM. The gate never works between those hours, it gives you an error code. I chose this business because I work nights and its common for me to need access in the early morning hours. This is something I would love to be fixed!
Aug 19th, 2023

Jul 5th, 2023

Great Place
Jan 16th, 2023

I helped my daughter move her things from this storage unit. The unit was cleared out on 09/01/23. the worker from the storage facility came over to the unit got the keys and said they were good to go. She was charged 10/01/23 for another month of storage. When she called the owner stated he will look at the storage unit would give her a refund. He called her back approximately 8 mins later and stated the unit was full of trash. He was than asked how can one say it was good and it was supposedly full of trash? We cleaned out the unit and took the little bag of trash with us. This company is lying and ripping people off, I asked for picture and he said he didn't take any. This does not make sense when you already have the customer stating the unit was clean and you are trying to charge a fee. You would want proof and Andrew is the owner and is extremally rude. Stated he had an actual paying customer in front of him to take care of and disconnected the call. These units have a mouse problem and are always full of mouse poop. they also allow homeless people to stay in the units. As I have had human pee on my unit, when I mentioned this he said some people store food what does that have to do with anything.
Oct 24th, 2023