Cleveland Metropolitan School District

Phone calls to their offices downtown generally go unanswered or simply incorrectly routed and disconnected. Other times, calls go straight to a voice mail box during regular business hours in the downtown admin buildings. Is there a reason why cmsd office employees are still working from home in 2024 while handling records? What agency returns calls 24 hrs later rather than pick up and answer when clients call? Terrible record keeping as well. Is the new CEO asleep at the wheel?
Mar 12th, 2024

Mar 9th, 2024

My son doesnt go to Cleveland public schools but he uses Cleveland public school transportation. I have been dealing with the Cleveland school buses for three years now its been such a bad experience! Sometime, my son doesnt need to get picked up for school. Then you called the depot and theres a bunch of women with nasty attitudes. They lied to you and tell you that theyre gonna call you back and theyll send somebody to pick up your kid and then they never call or show up.!!!!
Feb 23rd, 2024

WORST CUSTOMER SERVICE EVER!! EVERY TIME I CALL OR GO DOWNTOWN TO THIS BUILDING THEY ALL HAVE NASTY ATTITUDES! , THEY HANGS UP IN YOUR FACE! SMH THEY NEED TO JUST FIRE THE WHOLE BUILDING AND START OVER..BERY SAD
Jan 23rd, 2024

Too many options with no response.
Nov 28th, 2023