Beaufont Health & Rehabilitation Center

Today I called to speak to the business office. I was disrespected by a young man name Kahmari who answered the phone. He basically tried to bully me to tell him what I needed with the business office. I told him I don't feel I needed to share that concern with him and asked him to transfer me not sure where I was transferred but I had to call 3 times because the number he transfer me to just played a vm. I finally had to demanded to speak to a administrator that is available. I finally got Denise she was awesome and patient. It is very heartbreaking to call somewhere and to be treated rude by a receptionist. He told me I had an attitude and what he is trying to tell me. I gave him several opportunities to try to redeem himself he continued until the assistant had to talk the call and got me the manager Denise. This is very uncomfortable and have you concern how your love one is being treated in the facility if they are treating you like that over the phone. Sunday when I call the people at the nurses station answered the phone than hung up on me . Just rude nasty and have family worried how there love one being treated. I pray this is resolved no one should be treated like this. Professionalism of some staff is questionable and I pray this is fixed.
Apr 9th, 2024

Most of the staff are very professional, pleasant and informative! I usually get immediate results, when I ask for or need something.
Apr 4th, 2024

Mar 29th, 2024

Had a very pleasant experience..the facility is very clean and staff is extremely friendly. I would like to thank everyone for all the help they gave me.
Mar 11th, 2024

Professional, clean and comfy
Mar 11th, 2024