The Lookout at Lake Chelan

May 15th, 2022

Went on a trip in November 2021 and ended up sticking an envelope with over 1k in cash in the night stand drawer the day I got there and forgot I left it there when we left at the end of the trip. I realized 3 hours into the trip home that I forgot it and called the help desk only to be told they cant find it. Im certain their staff found it and kept it.
Mar 23rd, 2022

Mar 7th, 2022

Update: After having stayed at the Lookout one other time, I went to book again, but through Airbnb. There were multiple issues, which resulted in the management pressuring me to cancel my reservation. 1. The lookout management lost my Airbnb reservation. 2. Management refused to allow us to change our reservation to arrive a day early, saying someone was checking out the day we were arriving, only to find out later that the entire week before our arrival was open. 3. They finally sent a confirmation email for the reservation, and tried to charge a separate deposit through their client portal when I had already paid a deposit through airbnb. 4. Nearly 3 weeks after booking, management contacted me saying they cannot allow me to stay for only 2 days, as they have a 7 day minimum during peak time, blaming me for booking something they cannot allow, and saying I could rebook and pay 3 times the nightly cost I had booked. When I refused to extend my stay for a week they demanded I cancel my reservation. Ultimately, I cannot recommend The Lookout to anyone looking for a place to stay in Chelan. As nice as the houses may be, it's not worth the head ache of trying to book this location. I cannot get over how awesome this place was! We stayed in the "Where the Wild Things Are" house for a weekend, and loved every moment. A few of the best parts were the private hot tub overlooking Lake Chelan on our lower deck, the onsite, on-call shuttle service that took us down to the Lookout's private beach, the adorably decorated house (which was in immaculate condition) with all the home amenities we could have hoped for, and the beautiful outside spaces on our property. The Lookout was such a comfortable community, and I always felt that we were cared for in a prompt and professional manner. I am so grateful to have found this place, and we will definitely be back again!
Mar 4th, 2022

Jan 21st, 2022