Elkins Automotive LLC

Elkins is the place. The Team at Elkins are experts. They are professional, experienced, on time and always seek solutions for the customer! Not the other way around. Great job, keep up the great work!!’
Jun 18th, 2017

Always great to work with and very professional. I've used Elkins Automotive for several years, with several of my personal and business vehicles.
Sep 15th, 2016

My second visit, and always Surprised how clean it is any time of the day, the service it is on other levels 5 star plus the attention and the way they explain to you it is incredibly easy to understand and the warranty it something you can trust. Thanks Erick for your service
Feb 16th, 2014

Took my work van in just for a ticking sound. Although van was ticking my van still drove perfectly with no other issues. The owner stated that replacing the lifters in the engine will solve the ticking sound. This company replaced the lifters and caused caused the engine to lock up. Owner said he will now have to replace the entire engine due to now locked up. Charged me $4000 to replace the engine. After he replaced engine he told me that now the van is stalling and will not pick up speed normally. He then blamed it on the catalytic converters. I took van to another mechanic and had converters changed and the van still does the same thing no change. The new mechanic as well as Ford dealership diagnosed issue is that it is something wrong with the engine install that was done. They advised me to return van to the person that installed engine. I returned van to Elkins and owner said that the issue is the muffler. Muffler? Ridiculous. On top of that he cut my brand new catalytic converters that were welded in and did not weld them back. This company is unreliable and incompetent. They had my van since June and made it worse than it was when i brought it to his shop, Worst mechanic ever Service: Engine repair
Jul 11th, 2018

I just took my car to Elkins in November and here it is December and I'm have car trouble once again, in fact it's the very same problem I had back in November... I call to Express my frustrations with having to bring my car back for the same thing, the lady that doesn't do anything but answer the phone hands the phone off to the manager? Still doesn't really know who he was but he gets on the phone trying to tell me incorrect information about my car history at Elkins, which I thought was funny. You run a Diagnostic test on my car but can't figure out what's wrong,now not even two months later I'm having the same problem....I see the comment with 5 star and there all are white maybe Elkins Automotive only serves good service that are white, I use to live in mint Hill and that little town is racist its self. I wouldn't put it pass Elkins if they were, I think I'll just start taking my car else where my money is just as good as the next black white it shouldn't matter.....
Mar 23rd, 2017