Iron Mountain

Loader was hated and mean toward do not come here
Mar 4th, 2022

Grossed 80,380 lbs once on 1/4 tank so keep an eye on the # of larger bales. Slide tandem completely forward. . The dock approach should be an angle of 140° on your the left to the gate and 40° to your right backing drvrs side trlr tandems in toward the dumpster. Start your turn after trailer clears the gate and post ( try to follow the tire marks to guide drvrs side to dock). You will pull forward 2-3 times after getting the entire vehicle inside the gate to align you doors to the dock. I hope these photos help. Good luck !!
Jan 12th, 2022

My review of Iron Mountain is actually ZERO stars! This is first social media review I have posted, as I am a very busy physician & do not have time for such things; however, the medical community needs to be aware of their unethical and fraudulent billing practices. There were several times when they charged us to came out more than the monthly scheduled trip without being requested to do so, the bins were not emptied, and they charged our practice for the "extra trip". When asked to provide proof that they performed the service by producing an employee signature, they were never able to do so. After a few weeks of back & forth emails, with absolutely no effort on their part to address our concerns, we just paid them so they would stop harassing us, barred their employees from entering the practice, and left the empty bins by the back door for them to pick up. While it was within their right to charge us for picking up the bins, they had the nerve to charge us a shred fee for empty bins! Despite paying the balance in full several months ago to avoid an adverse credit event, they called our office and produced two statements totally $385, for which they have already been paid. We will never use Iron Mountain again, even if they are the only company available. We would rather shred documents personally ourselves at the end of every day rather than do business again with Iron Mountain. Erin B Goshorn, MD, FAAP President, Pediatric Eye Care & Strabismus, PC
Nov 4th, 2021

It's a shame after all these years, they still haven't figured out how to speed up the process. The avg time for unload is 2hrs. If one or more trucks already in line, you'll probably be out of time before you're unloaded. No restrooms or canteen. So do everything and get everything you need before you arrive. On the positive side, the workers are usually pretty cool and nice.
Feb 17th, 2021

Mar 31st, 2020