Southminster

Sep 16th, 2023

HR do not answer the phone and DO NOT return calls. Very unprofessional. Homecare is the worst; they never answer the phone, but they hold the CNAs accountable. When you have concerns, the door is slammed in your face. Very unprofessional.
Jul 22nd, 2023

Very Beautiful place! Friendly people! I wish i could live HERE! Every week i find something new and amazing about this place.
Mar 30th, 2023

Feb 11th, 2023

The old bad comments have not changed this places attitude in how they conduct business and treat their customers. I have a family friend who stays here (unfortunately as I wish their family would take her out of this dump)but if you have family here, you better pay CLOSE attention to how things are being conducted. They make their maintenance MALE workers care for your family. Meaning if they fall, need help, need ANYTHING, they make maintenance attend to them instead of actual licensed nurses!!! Imagine your family member having issues & gets mistreated/mishandled by someone who isnt trained in the role theyre in!!?? And you not know anything about it!!! Absolutely disgusting & such horrible practices that this place should be shut down or seriously evaluated! I am sure they are breaking many laws. They also still have the same, disrespectful employees working here too. As mentioned on other comments, they anre extremely unprofessional and this last comment was posted 5 years ago. If they allow the receptionist, and everyone else to treat their paying customers and guests any type of way, I can only imagine how much worse the higher ups are. Clearly this place could care less about their customers feedback & experiences! To pay so much money to stay at this place which is of course big and beautiful, but to run it in such way is outright wrong.
Mar 15th, 2024