IRIS Solutions
-
814 Tyvola Rd #114
Charlotte, NC 28217 - 704-523-3877
Hours
Chamber Rating
-
Kyle L
Jul 3rd, 2021 -
datasickness
Mar 2nd, 2021 -
bryant everhart
Jan 21st, 2021 -
Thomas Horne
Dec 13th, 2020 -
Haolin Yu
I have two dental offices, and I have IRIS as my IT support for one year four months. I am grateful to have IRIS because they provided me with a reliable network; the customer service is okay. However, I am giving only three stars because IRIS is no longer reliable after June 2021. In the past, I only needed to call IRIS once to solve any IT issues. However, I need to reach at least four phone calls to push IRIS to solve my IT problems. Today, Oct 18, 2021, is a great example. One of my computers could not connect to the server, and my office manager called at 8 am. We waited for 4 hours; then I called around 12:30 pm, and the receptionist told me she would put a note on my account. Later, my office manager called around 3:15 pm again and left a voicemail. I know all firms face a shortage of staff now, so I did not rate a 1 star. I wish I could help IRIS, but my experience with IRIS is not as good as before.
Oct 15th, 2021
Contact Info
- 704-523-3877
- (704) 523-3877
- [email protected]
Questions & Answers
Q What is the phone number for IRIS Solutions?
A The phone number for IRIS Solutions is: 704-523-3877.
Q Where is IRIS Solutions located?
A IRIS Solutions is located at 814 Tyvola Rd #114, Charlotte, NC 28217
Q What is the internet address for IRIS Solutions?
A The website (URL) for IRIS Solutions is: http://www.irissol.com/
Q How big is IRIS Solutions?
A IRIS Solutions employs approximately 6-10 people.
Q Is there a key contact at IRIS Solutions?
A You can contact Bill Chamberlin at 704-523-3877.
Q What days are IRIS Solutions open?
A IRIS Solutions is open:
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Q How is IRIS Solutions rated?
A IRIS Solutions has a 4.6 Star Rating from 24 reviewers.
Hours
Related Categories
Ratings and Reviews
IRIS Solutions
Overall Rating
Overall Rating
( 24 Reviews )Kyle L on Google
datasickness on Google
bryant everhart on Google
Thomas Horne on Google
Haolin Yu on Google
I have two dental offices, and I have IRIS as my IT support for one year four months. I am grateful to have IRIS because they provided me with a reliable network; the customer service is okay.
However, I am giving only three stars because IRIS is no longer reliable after June 2021. In the past, I only needed to call IRIS once to solve any IT issues. However, I need to reach at least four phone calls to push IRIS to solve my IT problems. Today, Oct 18, 2021, is a great example. One of my computers could not connect to the server, and my office manager called at 8 am. We waited for 4 hours; then I called around 12:30 pm, and the receptionist told me she would put a note on my account. Later, my office manager called around 3:15 pm again and left a voicemail. I know all firms face a shortage of staff now, so I did not rate a 1 star.
I wish I could help IRIS, but my experience with IRIS is not as good as before.
Overall Rating
Overall Rating
( 24 Reviews )Write a Review
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