Marilyn Anderson - State Farm Insurance Agent

Jill was pleasant to deal with and she tried to help me with my issue. Good customer service
Apr 11th, 2024

Oct 9th, 2023

The courteous representatives are always available to help whenever I call. As a hearing impaired client, I appreciate the patience they show me. As a senior citizen with minimal computer skills, I am thankful for their help.
Oct 6th, 2023

Would leave a 0 star review if I could. I had asked at the beginning of the process if my car would be insured (due to the high theft rate of the make/model) and was told that it would not be a problem at all. Two months later I received a letter (no call from my agent or even an email) telling me that my insurance will expire because I did not have a passive immobilizer installed (even though I did the recall and the software was updated). I was then told that even if I purchased an aftermarket product to fix the issue (that had already been fixed in the recall) there was no guarantee that my policy would be reinstated. Further, State Farm has not resumed coverage of any vehicle that had an aftermarket immobilizer installed (which again fixed the issue that was already fixed with the recall). Nobody at this office could give me any direction on what to do in order to maintain my coverage. The cherry on top was that my homeowners insurance would increase because I would have to move my auto insurance somewhere else.
Sep 13th, 2023

Im always pleased with the service provided by Marilyn Anderson and her team. Super friendly and efficient!
Dec 18th, 2022