The Preserve at Rock Springs
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2226 Reagan Avenue
Rock Springs, WY 82901 - (307) 362-5444
- Website
Hours
Chamber Rating
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Cera K
Mar 13th, 2024 -
Do not move here. Poorly built, poorly managed. Dog poo everywhere.
Mar 3rd, 2024 -
Aaron Alvarez
LOVE IT!
Feb 3rd, 2024 -
Todd Lopata
The staff is great. I had issues with my rent. Mrs. mckeever was on it. Rent is normal bc I believe it was mckeever fighting to get it right.
Nov 28th, 2023 -
Glen Gaughan
Inappropriately withheld money from deposit then tried to justify using information from another apartment. I vacated apartment on weekend so no walk through with agent. Took videos of condition which was immaculate - better operating condition and cleaner than when I moved in. Preserve withheld money for "touch up housekeeping". I asked for documentation showing what needed to be done; had to prompt them a second time to get a response. Preserve sent photos which showed interior of an obviously different apartment. (Clearly shown by comparison of video & photos; examples provided show the stove. Theirs shows heavy scratching, my video shows without. Look carefully at controls - stoves are different models! Not shown - toilet: theirs missing bolt cap, mine shows cap in place.). No response when confronted, no return of money withheld. Also note that over 3-year period Preserve increased my rent every year by +10%. Current offer to new tenants about 1.6 times rate just 3.5 years ago. Possibly just greedy, possibly trying to build up reserve to pay for deteriorating infrastructure - units not that old (mine 5-6 years) but showing significant signs of poor-quality construction (concrete work, paint, carpet, structural cracks, caulking, etc.). WRT reviews, be aware that Preserve on several occasions solicited tenants to write reviews and offered opportunity for substantial financial reward for doing so. Nominally, chance of reward was not tied to a positive review but multiple studies document that reward offers generate positive reviews - well known to marketing experts. I'd give The Preserve & staff average to good ratings but the jumps in rent were exceptional and the attempt to pass off photos of another apartment as evidence of the condition of mine when I vacated is completely unethical.
Dec 11th, 2023
About
The Preserve at Rock Springs
WELCOME TO The Preserve at Rock Springs Apartments Indulge in the best of both worlds at The Preserve at Rock Springs Apartments, a premium community that is decidedly a perfect setting for both adventurous and relaxed mindsets. Nestled within a park-like setting in historic Rock Springs, our homes are the gateway to the lifestyle you've always wanted. Find out more about our upscale amenities and desirable neighborhood Rock Springs apartments are open for visits!
Contact Info
- (307) 362-5444
- (307) 362-5444
- Website
Questions & Answers
Q What is the phone number for The Preserve at Rock Springs?
A The phone number for The Preserve at Rock Springs is: (307) 362-5444.
Q Where is The Preserve at Rock Springs located?
A The Preserve at Rock Springs is located at 2226 Reagan Avenue, Rock Springs, WY 82901
Q What is the internet address for The Preserve at Rock Springs?
A The website (URL) for The Preserve at Rock Springs is: https://www.preserveatrocksprings.com
Q What days are The Preserve at Rock Springs open?
A The Preserve at Rock Springs is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Q How is The Preserve at Rock Springs rated?
A The Preserve at Rock Springs has a 4.0 Star Rating from 170 reviewers.
Hours
Ratings and Reviews
The Preserve at Rock Springs
Overall Rating
Overall Rating
( 170 Reviews )Cera K on Google
on Google
Do not move here. Poorly built, poorly managed. Dog poo everywhere.
Aaron Alvarez on Google
LOVE IT!
Todd Lopata on Google
The staff is great. I had issues with my rent. Mrs. mckeever was on it. Rent is normal bc I believe it was mckeever fighting to get it right.
Glen Gaughan on Google
Inappropriately withheld money from deposit then tried to justify using information from another apartment. I vacated apartment on weekend so no walk through with agent. Took videos of condition which was immaculate - better operating condition and cleaner than when I moved in. Preserve withheld money for "touch up housekeeping". I asked for documentation showing what needed to be done; had to prompt them a second time to get a response. Preserve sent photos which showed interior of an obviously different apartment. (Clearly shown by comparison of video & photos; examples provided show the stove. Theirs shows heavy scratching, my video shows without. Look carefully at controls - stoves are different models! Not shown - toilet: theirs missing bolt cap, mine shows cap in place.). No response when confronted, no return of money withheld.
Also note that over 3-year period Preserve increased my rent every year by +10%. Current offer to new tenants about 1.6 times rate just 3.5 years ago. Possibly just greedy, possibly trying to build up reserve to pay for deteriorating infrastructure - units not that old (mine 5-6 years) but showing significant signs of poor-quality construction (concrete work, paint, carpet, structural cracks, caulking, etc.).
WRT reviews, be aware that Preserve on several occasions solicited tenants to write reviews and offered opportunity for substantial financial reward for doing so. Nominally, chance of reward was not tied to a positive review but multiple studies document that reward offers generate positive reviews - well known to marketing experts. I'd give The Preserve & staff average to good ratings but the jumps in rent were exceptional and the attempt to pass off photos of another apartment as evidence of the condition of mine when I vacated is completely unethical.
Overall Rating
Overall Rating
( 170 Reviews )Write a Review
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