Smith's Pharmacy

Bill Baehr _{on Google}

Sep 5th, 2023

Great customer service

Karen & Donald Saner _{on Google}

Aug 20th, 2023

They had a prescription that my regular pharmacist didn't have and couldn't get!

Anybody _{on Google}

Oct 31st, 2022

This is the worst place to get the prescription refilled or call in barely can get in touch worst pharmacy and terrible customer service

Mike Nelson _{on Google}

Oct 16th, 2022

Trust me. Long time local. This was a ridiculous situation today. Had 2 prescriptions ordered. Drove from east Jackson to Smith's via the (what used to be) our local only back route. Took 25 minutes to drive at 5pm. 3 people working the pharmacy. The girl at the counter looked at the screen and simply said "it will be at least an hour." Only 2 people in line. Really?

Jacklyn Randazzo _{on Google}

Mar 3rd, 2024

I'm not sure what the problem is here, but this pharmacy sucks and I just started coming here. I already want to switch pharmacies again! I have to assume management is the problem because it starts at the top! Customer service is HORRIBLE. Rude employees. They don't follow through with tasks. They don't seem to care or like their jobs at all. The only good thing is that my prescriptions are less expensive at Smith's. I will be speaking with a manager if I have one more problem at this pharmacy.
Additional review 2/5/24: This pharmacy still sucks. There is only one girl who works there that hasn't given me a problem. I will get her name next time I go in. Everyone else is incompetent. Latest visit, I was told I didn't have any refills left, even though my bottle clearly stated I did and I was able to call in the refill. After getting annoyed, they notified me that yes, I did in fact have another month of refills. Had to wait for them to fill it, even though I called it in 3 days prior. Get it together!! I didn't get an apology. They acted like I was the one who was confused!!
Update 3/4/24: Jaiden is very friendly and helpful!! Thank God for him! I don't know if he's new, but he helped me for the 1st time today and he was great!!! Finally I can give a good review! I'm adding a star for Jaiden!