American National Insurance Company- Phil Maggard

Mar 2nd, 2024

Dec 24th, 2023

I used American National for both my home and auto insurance. The agents at this branch are amazing. Every question I had they answer in a very kind and clear way. They helped me find the right policy and advised me on what discounts might be available. They are people who are insuring people and they care very much about their customers.
Oct 31st, 2023

Fair price and easy to work with!
Oct 27th, 2023

Bad experience. They did not tell us the coverage would change when we switched one of our properties from home owner to rental. They actually told us it was the same but when we had to open a claim for a sewer issue, it was denied. Our bad is that we trusted them by signing the new policy without reading all the details. On the phone they wouldn't admit their mistake and made us feel like idiots for not reading the policy. All she could say was "it is industry standard that the sewer is not covered" well...that was exactly the reason for us to stay with them...but like the Romans said, "Verba volant, scripta manent"... At the end of the story, we paid the repairs out of pocket and we went straight to our old insurance.
Aug 29th, 2023