Best Western Downtown Casper Hotel

Chamber Rating

4.3 - (221 reviews)
143
40
18
11
9
Read Our 221 Reviews

Chamber Rating

4.3 - (221 reviews)
143
40
18
11
9
  • Devonte Carrisales

    Doc at the bar is the best. Great service and wonderful conversation! Food & drinks: Bar servers both great food and drinks! Doc provides the best service at the bar!
    Apr 4th, 2024

  • Justin Minard

    Doc was great! Great atmosphere! Rooms: Whirlpool suit is amazing.
    Apr 4th, 2024

  • Chris Espinosa


    Mar 29th, 2024

  • Natlia Miquel


    Mar 24th, 2024

  • Reena Minard

    1-Maintenance being done during business hours caused the hallway to be filled with fumes from rattle can paint. Proper ventilation is a must while using paint in public areas. It is a health hazard to people like me with lung issues. I should not have to cover my mouth and nose and use my rescue inhaler just walking down a hallway to my hotel room. 2-6am - 10 am breakfast (our 4th stay and never had this happened) ended before the stated time. Arrived at 935 to employees getting food and told guest breakfast was already done. When asked the front desk clerk seemed confused as well, but offered no apologies. We felt basically dismissed, as if we were making up the fact that every guest info area says 10am. This literally cheats us out of part of the value of our stay. Rooms: Beds and bedding are very comfortable. Depending on room locatin can be quite the haul from your room to the pool or saloon. Could walk 50 yards across courtyard to pool from our room but had to walk all way around due to no access from courtyard. Furniture needs more attention, lots of gross stuff on very wipeable surfaces. Nearby activities: When they arbitrarily change breakfast times Gma's has an amazing cinnamon roll French toast! Food & drinks: The Saloon is amazing!! Yummy food and great drinks! Didn't get to have the "free" breakfast (posted 6am - 10am) arrived at 930 and for some reason the employees were eating and we were told we couldn't as we had missed the times??
    Apr 6th, 2024

Read Our 221 Reviews

About
Best Western Downtown Casper Hotel

Best Western Downtown Casper Hotel is located at 123 W E St in Casper, Wyoming 82601. Best Western Downtown Casper Hotel can be contacted via phone at 307-439-2074 for pricing, hours and directions.

Contact Info

  •   307-439-2074

Questions & Answers

Q What is the phone number for Best Western Downtown Casper Hotel?

A The phone number for Best Western Downtown Casper Hotel is: 307-439-2074.


Q Where is Best Western Downtown Casper Hotel located?

A Best Western Downtown Casper Hotel is located at 123 W E St, Casper, WY 82601


Q What is the internet address for Best Western Downtown Casper Hotel?

A The website (URL) for Best Western Downtown Casper Hotel is: https://www.bestwestern.com/en_US/book/hotel-rooms.51075.html?iata=00171880&ssob=BLBWI0004G&cid=BLBWI0004G:google:gmb:51075


Q How is Best Western Downtown Casper Hotel rated?

A Best Western Downtown Casper Hotel has a 4.3 Star Rating from 221 reviewers.

Ratings and Reviews
Best Western Downtown Casper Hotel

Overall Rating

Overall Rating
( 221 Reviews )
143
40
18
11
9
Write a Review

Devonte Carrisales on Google

image Doc at the bar is the best. Great service and wonderful conversation!
Food & drinks: Bar servers both great food and drinks! Doc provides the best service at the bar!

Business Response on Google Apr 4th, 2024
Thank you for staying with us!! I will make sure Doc is aware of your praise!! Have a great Day!!

Justin Minard on Google

image Doc was great! Great atmosphere!
Rooms: Whirlpool suit is amazing.

Business Response on Google Jan 1st, 2024
Please tell your wife thank you from all of us here at the BW Downtown Casper! We are looking forward to having you both stay with us again in the future! Thank you for choosing Best Western and Safe Travels!

Chris Espinosa on Google

image


Natlia Miquel on Google

image


Reena Minard on Google

image 1-Maintenance being done during business hours caused the hallway to be filled with fumes from rattle can paint. Proper ventilation is a must while using paint in public areas. It is a health hazard to people like me with lung issues. I should not have to cover my mouth and nose and use my rescue inhaler just walking down a hallway to my hotel room.
2-6am - 10 am breakfast (our 4th stay and never had this happened) ended before the stated time. Arrived at 935 to employees getting food and told guest breakfast was already done.
When asked the front desk clerk seemed confused as well, but offered no apologies. We felt basically dismissed, as if we were making up the fact that every guest info area says 10am. This literally cheats us out of part of the value of our stay.
Rooms: Beds and bedding are very comfortable.
Depending on room locatin can be quite the haul from your room to the pool or saloon. Could walk 50 yards across courtyard to pool from our room but had to walk all way around due to no access from courtyard.
Furniture needs more attention, lots of gross stuff on very wipeable surfaces.
Nearby activities: When they arbitrarily change breakfast times Gma's has an amazing cinnamon roll French toast!
Food & drinks: The Saloon is amazing!! Yummy food and great drinks!
Didn't get to have the "free" breakfast (posted 6am - 10am) arrived at 930 and for some reason the employees were eating and we were told we couldn't as we had missed the times??

Business Response on Google Apr 6th, 2024
Dear Reena Miller,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am aware of your frustration over the wrong printed time - I took the liberty of awarding an extra 2500 pts to your stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 307-439-2074.Sincerely,The BW Downtown Casper Team51075Best Western Downtown Casper Hotel

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Overall Rating

Overall Rating
( 221 Reviews )
143
40
18
11
9

Write a Review

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