National Car Rental

I got stuck in the April 2023 snow storm. They were very generous in helping me out offering me great rates and making sure I was taken care of. Excellent service, you have my loyalty!
Apr 19th, 2023

No emerald aisle but thats typical of smaller airports. Overall good experience.
Nov 27th, 2022

The National assistant asked if I wanted a email or a printed receipt, I told her that for the last few months they would ask this same question and yet never send. The reason I need a receipt is for my companies records. She said no worries I will make sure I'll send to your email after repeating my email address. She never sent the receipt. National needs to hire people who do what they say and say what they do. Now I have to spend my time tracking down what National employees get paid to do.
Nov 16th, 2021

910pm No one answers their phone.
Jul 6th, 2021

Extremely efficient rental process. You literally pick one of the vehicles on the row, drive it to the exit, they verify your info, and you leave. Returning, a team member is there to scan the vehicle in and record the mileage, and you wait for the bus. Zero waiting in line, no going in a building. This is definitely a company who is striving to earn our business, even in the midst of a pandemic. The only problem I experienced was that I did not receive any email with the rental agreement until I turned in the vehicle. Use the vehicle properly and you don't need one I guess.
Apr 13th, 2021