WCCU Credit Union

Fix your hours on google!!!! Nothing more frustrating that making the trip to my bank to find you close 1/2 hour earlier than advertised. -One Upset Customer
Jul 9th, 2023

Would never recommend them. Been banking there for over 9 years and they are still the worst option for loan rates of any kind. Also wouldnt let us open an account for our daughter who just turned 14, because she needed to be present, yet they said we needed to be there before 3 to set it up, well sorry shes in school and not a valid reason to pull her out early. We are her parents on the account with her, makes absolutely no sense if we are both present or had her come at a later time. The lady was also pretty rude about it and we were made to feel like an inconvenience. We will take all four of ours and our childrens banking elsewhere. Kindness goes a long way.
May 22nd, 2022

Worst bank ever
Mar 21st, 2022

WCCU has destroyed our credit because they wrongfully submitted a "Delinquent Report" to the credit reporting agencies on an account with a Zero Balance on a Construction loan, just days after we signed for the loan in October of 2021. We did not know this until we seen our FICO score on a credit card in January of 2022 and this is when we tried making calls to WCCU. We had already connected with Transunion on who made such a report on us. This is in violation of the FCRA (Fair Credit Reporting Act) We had to hire an outside law firm to fix our credit scores. This comes with a price $$$$. Not one of the people we left messages with has returned our calls. Also, there was a wrongful deposit into our savings account and then when it was realized, they subtracted it from our checking account. We have lost faith in a credit union we had put trust in with all our accounts. It shocks us on how they have not connected with us. This is NO way to treat clients. VERY DISAPPOINTED Now we are seeing increases in insurance rates and so on. It takes time for The Big 3 (Transunion, Experian and Equifax) to make these corrections and it has certainly disrupted our lives!!
Nov 6th, 2021

January 5 I just saw WCCU charged me for 1,128 $. I gave them a call and asked them for a reason. They said you didnt send us the documents about your insurance and we made a Insurance for your vehicle. But they never e mail, call or messaged me about that.Thats happened when I all ready have insurance. Anyway I sent them my documents and they said thats not full coverage you have to make full one. I said all right and we made new one with banker and then she said you will have your refund in 2 days! I got my refund after 7 days but not fully just 708.83 $. And than I called them back and asked for total amount which is 1.128$. They said we charged you because your insurance wasnt full coverage. Theres bank ; they never asked, e mailed, called or inform you and after 3 months they just charged you without your permission without saying anything! Thats fraud, thats gotten gains, thats is robbery and this is exactly injustice ..
Oct 9th, 2021