Schmidt Funeral Home

Jennifer K. _{on Yelp}

Jun 12th, 2022

Schmidt Funeral Home in West Bend, WI took care of all of the small details to ensure my dad's funeral was memorable, special and smooth.  Amy and Scott are top-notch.  I highly recommend Schmidt Funeral Home for all families in the West Bend area.  They clearly know what they are doing.  Amy was responsive as the planning evolved.  Amy bent over backwards to be sure the process was streamlined.   All costs were very clearly spelled out and fair.  Amy and Scott are who we will turn to down the road for other family needs.  We recommend you do the same.  We also have a nice remembrance book for our mom to look back on.  Amazing work.

Margaret Z _{on Google}

Oct 4th, 2021

We are so happy with the service from the Schmidt family. They were so very helpful at a difficult time.

Rita S _{on Google}

Sep 27th, 2021

Scott and Amy Schmidt coordinated a wonderful celebration of my Dad's life yesterday. From the planning stage through the funeral itself, they guided my Mom and our family through all of the details with patience and compassion. They made a very overwhelming and sad event, calm and enjoyable. We are very appreciative of their great service!

Nicholas George _{on Google}

Jan 26th, 2021

Recently was in WI attending to the estate of my mother who passed in June 2020. Went through the choices with their representative and the experience was good for that bit. Following that, there was a delay in cremation (not unexpected considering the times) however, it was made perfectly clear multiple times that I wanted to be present for the cremation itself.--I even stayed in town (I'm from WA state) to wait until she could be cremated. I did not want her to be alone. Well, needless to say, I got a call on Monday (even though I had talked to them literally on Friday about being there when they cremated her) and was told she was cremated and that I could pick up the ashes. They also told me they would order extra copies of the death certificate and only provided me 2. I was specifically assured it shouldn't be a problem. I had to pay $60 more to have the county rush more to me.
When it comes to funeral care, you only get one chance to get things right. It literally requires one singular thing, be detail-oriented and compassionate. I can say they were compassionate and nice but failed miserably in the thorough category and never addressed the screw up when I politely brought it up after they e-mailed me the bill.