Landmark Credit Union

If you are looking for great service, ask for Jessica. I am not LCUs largest client, but Jessica has treated my relationship like it matters. This is the kind of service that drives great retention!
Feb 24th, 2024

I love this landmark The Employees there are very welcoming and helpful, I love my bank manager Deborah she goes Above and Beyond helping! whatever I'm in need of help with, and Getting it Straight! she's very Caring of those in need of help, God bless you Landmark for having the Employees you have, and a Manager like Deborah
Nov 7th, 2023

This location always has horrible customer service. I have used their ATM many times, this time it shorted me by $20. Do they help with the problem, no. Although it is their responsibility they don't care. If you can get to any other credit union you should.
Sep 3rd, 2023

Aug 26th, 2023

We are existing customers. I drove to the 124th street Wauwatosa branch and asked receptionist for a short meeting with a personal banker to learn what types of accounts and interest rates would fit my needs, and to possibly open another deposit account there. At the time I could see several bankers in their offices. She checked for available bankers and after me waiting there 10 minutes the receptionist said that nobody was available. I stated it would be a short meeting but she said they were all busy working on other things but I could make an appointment (that was not convenient). Is it no longer possible to just stop in a branch and sit down with someone for a few minutes to discuss various account options? I had a pretty big 5-figure check in my purse that I was all ready to deposit with LCU but this branch lost my business and forgot about customer service and that customer is king. They wont be getting my deposit for sure or any future business. Was a total waste of time and gas to get there.
Aug 23rd, 2023