Milwaukee Area Carpet Cleaning

Excellent company! They were able to get out the pet odors that have been lingering in our carpet for 6 years! They were able to treat the subfloor and replace the padding.
Mar 7th, 2024

At first, I was impressed with MACC. When I called to get a quote, the person I spoke with was very friendly and informative and based on their great reviews online, I was excited to have them clean my rec room carpet. My job was scheduled for Nick to arrive between 1:30-2:00 on a Friday (I received both email and text verification of this too). By 2:30, nobody had shown up, called, texted or emailed so I called MACC to see how long the delay would be, or if there was a scheduling error. The person I spoke with said she didn't know why Nick was late and she told me she'd get in touch with him shortly and then call me back quickly with an update. Another 75 minutes passed and no phone call back, and still nobody had shown up. I called back again and spoke with the same person. She gave a half-baked apology and said she didn't know what Nick hadn't shown up and said she couldn't get in touch with him. I wasted 4 hours of my day off waiting for MACC to show up and was never given a reason for the no-call, no-show on their end. What's perhaps more perplexing is they didn't try to reschedule my appointment or retain my business. I asked if them not showing up for scheduled appointments with no notice given is common with their business and all I was told is "no, this is weird." If your company showed up for a job and the client wasn't around to let you in because they didn't give you the courtesy of cancelling a service they booked, I'm sure you wouldn't appreciate your time being wasted. Customers expect the same thing in return, we don't want our time wasted. I'm not sure why MACC has so many positive reviews online. I'll shop elsewhere.
Jan 9th, 2024

I would absolutely recommend this company! Excellent, friendly, top-line service! I couldn't be happier with the results. The two fellas were courteous and so helpful. I will be recommending this company to my friends and will post this on Yelp for everyone to see. So much more competent than the other services I've used in the past. Good people.
Dec 3rd, 2023

The team was very professional, knowledgeable, personable and worked hard. I would recommend this service. Services: Carpet steam cleaning, Upholstery cleaning, Pet stain & odor removal
Sep 14th, 2023

Sep 8th, 2023