Culver’s

I always come to Culver's locations all over Waukesha. It's the most delicious place I've been to
Apr 5th, 2024

Apr 3rd, 2024

Apr 1st, 2024

Mar 22nd, 2024

I am a long time supporter of Culver's. I have traveled the US and as Culver's branched out, I was always excited to have my hometown favorite. As time has passed, and Culver's has grown, it has become obvious that upholding the brand's quality has started to go to the wayside. The further from Wisconsin you get, the worse the food and experience get. Because of this reason I am really holding this restaurant to the highest expectation and putting them on notice in an effort to prevent the degradation from occurring here at home. The attention to detail and getting the order correct has failed for me on multiple occasions now. I pay for bacon, I expect bacon. I specify add ketchup, I expect ketchup. We wait in line at this sometimes overburdened location and pay top dollar in terms of fast food, only to get home and find a bag full of disappointment. Retrain, realign your staff to your vision, and follow up frequently. I've been disappointed by this location too frequently lately. Please fix. And frankly, the responses here directing people to your corporate website are patronizing and offputting. You are a hometown franchise, act like you are part of this community that supports you and reach out to people.. don't just treat them like a drive through number posted to the side mirror. Please don't respond to my review in the same manner because I will not appreciate that less than personable copy paste job. You have work to do.
Apr 5th, 2024