Chamber of Commerce

      Steinhafels

      ( 3626 Reviews )

      Steinhafels
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (3626 reviews)
      2708
      433
      119
      78
      288
      Read Our 3626 Reviews

      Chamber Rating

      Verified Member
      4.4 - (3626 reviews)
      2708
      433
      119
      78
      288
      › ‹
      • Sara y Natalia Show

        I just wondering how the technician could be figuring out that the incident happened on different days. It wad just one time incident and yes my son draw on multiples pieces, accidente was reported the date after it happened. Accumulation of damage means incidents over time, not multiple pieces. Really disagreed with the protection plan and how you guys keep partnering with business that had received so many complaints and had offer poor service and not been tied to their policies been the customer the one that always lost. Poor service!
        Apr 10th, 2024

      • Oriana Ovalles

        DONT BUY THE FURNITURE PROTECTION PLAN. THEY WONT COVER A S....SERVECO NORTH AMERICA IS A SCAM I will rate Steinhafels with a 3 stars. The service I received from them was amazing, always willing to help you and find the things fits better for you. But, is always a but! I brought a $5k sectional and they offered me a protection plan because I have kids and pets so that plan will cover any possible damage that they can cause.to my $5k sectional. The plan cost me $700, as they told me after 7 month my son used a market to draw in my sectional, great didn't worrie much because I did get protection plan throu Steinhafels with ServeCo North America, worth company of the world. Didn't wanted cover any damage. And guess what I went to Business Bureau web sites and check the company over, not one had a good reviewed to them and reviews are about them not covering a S.... I'm wondering why steinhafels keep partnering with them if obviously are not offering good service and accepting approving any claim. Also. Steinhafels agreed with them no denid my claim. Way to go. No one had get back to me from steinhafels to explain why.
        Apr 10th, 2024

      • sharon schroeder


        Apr 9th, 2024

      • Kim Bassett

        Manager Crystal assisted me two weekends in a row, much appreciated, good experience.
        Apr 6th, 2024

      • Megan Brown


        Apr 6th, 2024

      Read Our 3626 Reviews

      About
      Steinhafels

      Steinhafels Furniture is a family-run, employee-owned business providing customers with quality home furnishings, mattresses, and home décor. Steinhafels is Wisconsins leading retailer for furniture and mattresses, with about 550 associates and 14 locations and counting in Wisconsin and northern Illinois. Steinhafels brings its company values of courtesy, honesty, and outstanding service to its customers and the communities served.

      Contact Info

      Questions & Answers

      Q What is the phone number for Steinhafels?

      A The phone number for Steinhafels is: (262) 436-4600.

      Q Where is Steinhafels located?

      A Steinhafels is located at W231 N1013 County Trunk Highway F, Waukesha, WI 53186

      Q What is the internet address for Steinhafels?

      A The website (URL) for Steinhafels is: https://www.steinhafels.com/

      Q How big is Steinhafels?

      A Steinhafels employs approximately 20+ people.

      Q What days are Steinhafels open?

      A Steinhafels is open:
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM

      Q How is Steinhafels rated?

      A Steinhafels has a 4.4 Star Rating from 3626 reviewers.

      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      Steinhafels

      Overall Rating

      Overall Rating
      ( 3626 Reviews )
      2708
      433
      119
      78
      288
      Write a Review

      Sara y Natalia Show on Google

      image I just wondering how the technician could be figuring out that the incident happened on different days. It wad just one time incident and yes my son draw on multiples pieces, accidente was reported the date after it happened. Accumulation of damage means incidents over time, not multiple pieces. Really disagreed with the protection plan and how you guys keep partnering with business that had received so many complaints and had offer poor service and not been tied to their policies been the customer the one that always lost. Poor service!

      Oriana Ovalles on Google

      image DONT BUY THE FURNITURE PROTECTION PLAN. THEY WONT COVER A S....SERVECO NORTH AMERICA IS A SCAM I will rate Steinhafels with a 3 stars. The service I received from them was amazing, always willing to help you and find the things fits better for you. But, is always a but! I brought a $5k sectional and they offered me a protection plan because I have kids and pets so that plan will cover any possible damage that they can cause.to my $5k sectional. The plan cost me $700, as they told me after 7 month my son used a market to draw in my sectional, great didn't worrie much because I did get protection plan throu Steinhafels with ServeCo North America, worth company of the world. Didn't wanted cover any damage. And guess what I went to Business Bureau web sites and check the company over, not one had a good reviewed to them and reviews are about them not covering a S.... I'm wondering why steinhafels keep partnering with them if obviously are not offering good service and accepting approving any claim. Also. Steinhafels agreed with them no denid my claim. Way to go. No one had get back to me from steinhafels to explain why.

      Business Response on Google Apr 10th, 2024
      Hello, Oriana. Thank you for your feedback. We are sorry to hear about this situation and any misunderstanding regarding the protection plan. The protection plan covers a specific incident of damage. Each incident needs to be reported with a date and method of how the damage occurred. A technician was sent out but the technician was not able to clean off the marker stains. The technician also noted that all of the furniture has marker stains in many areas of the seats and footrest areas. This indicates an accumulation of damage not a specific incident, which is not covered under the protection plan. Our notes show this was discussed with you and one of our store's managers last week. Again, we apologize for this situation and that the protection plan does not cover this claim.

      sharon schroeder on Google

      image

      Business Response on Google Apr 10th, 2024
      Thank you for your 5-star review!

      Kim Bassett on Google

      image Manager Crystal assisted me two weekends in a row, much appreciated, good experience.

      Business Response on Google Apr 8th, 2024
      Thank you for choosing us, Kim! It was a pleasure assisting you two weekends in a row. We're glad you had a good experience!

      Megan Brown on Google

      image

      Business Response on Google Apr 8th, 2024
      Thank you for your 5-star review!
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      Overall Rating

      Overall Rating
      ( 3626 Reviews )
      2708
      433
      119
      78
      288

      Write a Review

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