Quality Inn & Suites Sun Prairie Madison East
-
105 Business Park Dr
Sun Prairie, Wisconsin 53590 - 608-834-9889
Chamber Rating
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Angela Matti
Apr 5th, 2024 -
David Mayfield
I reserved six rooms for a mid March Saturday to accommodate the skaters and staff of the elite adult hockey team for whom I am Operations Director. Then I made two bone head errors: I failed to double check who actually needed a room and I failed to cancel three of the six before the deadline. Not good. When we arrived I asked Ali, the gentleman at the desk, to make an exception and cancel three of the rooms. No way. Not possible. Yes possible. Soon we both realized we were angry. But then, we both stopped. We agreed to listen to one another. Ali called Neel, the property manager. They talked. Would we pay for one of the three if they cancelled the other two. Yes. Done. Handshakes all around. Alis willingness to listen, and especially to step back and collect himself before things became any more heated led directly to a satisfying resolution to this situation. Due to the respect we received from Ali and the rest of the staff we will stay at this property whenever we travel to the Sun Prairie area.
Mar 31st, 2024 -
NFL LIVE GAMING
Mar 24th, 2024 -
Andrew
Mar 15th, 2024 -
Diane Meyer
Had a wonderful overnight. Breakfast was wonderful. Friendly staff. Very clean room. Quiet. We did not have the opportunity to use the pool but it looked very nice. Noteworthy details: Clean. Great breakfast.
Feb 25th, 2024
About
Quality Inn & Suites Sun Prairie Madison East
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Experience genuine service from the professional, friendly and responsive staff of our Quality Inn and Suites hotel in Sun Prairie, WI. Enjoy easy access to Camp Randall Stadium, Kohl Center, Sun Prairie Ice Arena and the Alliant Energy Center. Each guest can take advantage of our free hot breakfast, free WiFi, free weekday newspaper and laundry facility. Each cozy guest room comes furnished with a flat-screen TV, hair dryer, coffee maker, desk, microwave and refrigerator. Start earning rewards points today when you sign up for our Choice Privileges program. *Some amenities may require an additional cost.
Contact Info
- 608-834-9889
Services
- BUDGET ROOMS
- CONTINENTAL BREAKFAST
- FREE COFFEE
- HOUSEKEEPING
- RESERVATIONS
- WAKE-UP CALLS
Special Considerations
CLEAN ROOMS
Questions & Answers
Q What is the phone number for Quality Inn & Suites Sun Prairie Madison East?
A The phone number for Quality Inn & Suites Sun Prairie Madison East is: 608-834-9889.
Q Where is Quality Inn & Suites Sun Prairie Madison East located?
A Quality Inn & Suites Sun Prairie Madison East is located at 105 Business Park Dr, Sun Prairie, Wisconsin 53590
Q What is the internet address for Quality Inn & Suites Sun Prairie Madison East?
A The website (URL) for Quality Inn & Suites Sun Prairie Madison East is: https://www.choicehotels.com/wisconsin/sun-prairie/quality-inn-hotels/wi191?mc=llgoxxpx
Q How big is Quality Inn & Suites Sun Prairie Madison East?
A Quality Inn & Suites Sun Prairie Madison East employs approximately 20+ people.
Q Is there a key contact at Quality Inn & Suites Sun Prairie Madison East?
A You can contact Neelima Patel at 608-834-9889.
Q How is Quality Inn & Suites Sun Prairie Madison East rated?
A Quality Inn & Suites Sun Prairie Madison East has a 4.0 Star Rating from 339 reviewers.
Ratings and Reviews
Quality Inn & Suites Sun Prairie Madison East
Overall Rating
Overall Rating
( 339 Reviews )Angela Matti on Google
We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!
Sincerely,
Hotel Manager
David Mayfield on Google
I reserved six rooms for a mid March Saturday to accommodate the skaters and staff of the elite adult hockey team for whom I am Operations Director. Then I made two bone head errors: I failed to double check who actually needed a room and I failed to cancel three of the six before the deadline. Not good.
When we arrived I asked Ali, the gentleman at the desk, to make an exception and cancel three of the rooms. No way. Not possible. Yes possible. Soon we both realized we were angry. But then, we both stopped. We agreed to listen to one another. Ali called Neel, the property manager. They talked.
Would we pay for one of the three if they cancelled the other two. Yes. Done. Handshakes all around.
Alis willingness to listen, and especially to step back and collect himself before things became any more heated led directly to a satisfying resolution to this situation.
Due to the respect we received from Ali and the rest of the staff we will stay at this property whenever we travel to the Sun Prairie area.
Thank you for taking the time to share your recent experience with us. We appreciate your feedback and are delighted to hear about your positive interaction with Ali at the front desk.
While we regret any inconvenience caused by the reservation adjustments, we're glad to hear that Ali's professionalism and willingness to listen helped resolve the situation to your satisfaction. We strive to provide exceptional service to all our guests, and it's heartening to know that Ali's efforts made a positive impact on your stay.
Your kind words about our staff are greatly appreciated, and we will be sure to pass along your compliments to Ali and the rest of the team. We look forward to welcoming you and your group back to our property whenever you're in the Sun Prairie area.
Sincerely,
Hotel Manager
NFL LIVE GAMING on Google
Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again.
Sincerely,
Hotel Manager
Andrew on Google
Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay.
Sincerely,
Hotel Manager
Diane Meyer on Google
Had a wonderful overnight. Breakfast was wonderful. Friendly staff. Very clean room. Quiet. We did not have the opportunity to use the pool but it looked very nice.
Noteworthy details: Clean. Great breakfast.
Thank you for staying and the feedback.We are excited that your time with us was so amazing. Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience.
Sincerely,
Hotel Manager
Overall Rating
Overall Rating
( 339 Reviews )Write a Review
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