CVS

Pharmacy has always been professional, kind, and efficient in my experience. Don't know why so many bad reviews. I've never been treated poorly or had them make an error. I can't say the same of other big name pharmacies here. Pricing is high on products, so they do a lot of silly coupon sale stuff. Wish they'd just charge lower price, but that's a corporate thing- and not this store's fault.
Mar 18th, 2024

Feb 11th, 2024

I recently picked up a precription for my husband at Sturgeon Bay CVS. The cost of that precription was $207.00 I paid this and took it to my husband. When I got it home he told me it was wrong that his insurance said it should only be $47. He called his insurance and they said that because the pharmacy filled his precription with the Generic it was more because the Generic was not in his formulary, at no point did the CVS tell me that they substituted a Generic when he has never gotten a Generic . When my husband called CVS (on hold with the computer 45 Minutes) a person in the pharmacy answered and said that the precription was not returnable even though it was in the original packaging with all the tags attached. I then tried to talk to the person to ask why I was not told it was a Generic, when I picked it up she just said I should have known and refused it. I tried to ask that when they say it was not in my husbands formulary why they filled it with that. She just said he should of known. I said EXCUSE ME, please let me tell you if you would of told it was a generic and not covered I probabley would not (got this far and, SHE HUNG UP ON ME) so she did not let me finish saying I would not of taken the precription home.
Jan 26th, 2024

This is the WORST PHARMACY ever! The last place I will ever take my business! Rude staff very unprofessional attitude poor hygiene.
Jan 26th, 2024

Started using this pharmacy 2 months ago and already have been having reocurring issues with them filling my medications on time. I have been going days without my meds as the pharmacy has been out of my medications. Very frustrating as the pharmacy is not able to tell me when the medications will be in. The pharmacy was not able to transfer script to another CVS who has the medication in stock.
Dec 6th, 2023