Jimmy John's

Apr 8th, 2024

Ordered 2 sandwiches and some cookies. We're located less than a mile away, but it took them 40 minutes to deliver to us. We could have looked past that, except the quality of both sandwiches were absolutely horrible.
Mar 29th, 2024

Ordered my sandwich and paid, then asked for a cup for water. They wanted $0.26 for a cup, and no drinking fountain was available.
Mar 29th, 2024

I wanted to express my gratitude for the help that I received today by the store manager at Jimmy John's on Washington in Racine. I placed an order with them to redeem my free brownie along with 2 breads, and when I got my order the brownie was missing. I called them up with what happened, and the manager kindly offered to have it delivered. Not only did she give me my brownie, but she added another one to my bag. The customer service is exceptional, and I wanted to thank them for taking care of their customers!
Mar 25th, 2024

I ordered a sandwich amd soda at work. I paid with my card. I never tip until they deliver. When the lady delivered my food she had already drawn a sad face all on my receipt and circled the no tip on the receipt. She also didn't bring my soda I ordered which I'm assuming was because she thought she wasn't getting a tip. The bread cryst was very hard and flaky. They definitely lost a customer. There could have been many reasons i didn't tip right away but you chose to draw sad faces and circled the no tip. That's so unprofessional. And still didn't even get my soda. Called multiple times no one will answer the phone.
Mar 20th, 2024