ProHealth Westwood Health & Fitness Center

Be careful when you sign up for MyFitRX. First, they charge you, then they show you the program. If you change your mind right away, they won't refund your money, even if you have a health condition that prevents you from starting the program. They still don't care. Either use it or lose it, and it doesn't matter if you die! The only thing they offer you is they can hold your account for when you feel better, and if your condition never gets better, you lose your money. A total scam.
Apr 3rd, 2024

Apr 3rd, 2024

The facility is nice enough however the staff are not all on the same page. So the wife and i tried it for a month starting in February for there Valentine's day sale of 14$ for your first month and no enrollment fees. We were told we could cancel before March 20th and not get charged for that month. We received a charge on the 5th of March of $135 for 2 middle age adults. Apparently we needed to cancel before for the 20th of February to not get charged. The fees were poorly explained. On top of that, my wife liked the pool and wanted to get one of the punch cards to free swim. Over the phone the receptionist said this was an option however in person the member service team said the pool punch card is not for free swim. It is only for specific free classes in the pool. Overall we are disappointed.
Mar 14th, 2024

I used to love going to West Wood.... If you join, you will need to pay for another fitness center to be a back up because of ongoing issues here. Recently, it's towels not being available several times. Before that, it was being locked out of the assisted room to shower, happening numerous times with no changes being made by management to solve this ongoing problem. And it was the pipes bursting and the center and pools being closed for a month plus. Before that, it was several power outages keeping the center closed for days at a time. If members felt their concerns were being validated, they might be more understanding....
Mar 5th, 2024

Perfect place for exercise, water,weights or yoga they have it all. Lots of help and instruction if needed. Highly recommend
Feb 28th, 2024