Take 5 Oil Change

The guys here are real cool people. I was a little shocked that it costs $55 even bringing your own oil. Sadly I don't think I'll ever be paying that again. Will just have to always do it myself now. I understand you gotta make money but I was shocked to say the least.
Apr 1st, 2024

I went here for an oil change on, yes, April 1st. The joke was on me... for sure! I usually change my own, but I don't have access to my garage or tools temporarily. I pulled into the shiny bay with no waiting. How convenient! Will, the technician, launched into his schpiel about the different options. Since I change my oil frequently, I asked for the economy oil change for $49. "You don't want that. The company puts recycled oil back in customer's cars for that one", he told me. Since the other technician had already started to drain my oil, I was caught over a barrel. I reluctantly chose the next option for $20 more. While I waited, the technician offered to sell me other products- wiper blades, an air filter, etc. all at high prices. This place is nothing but a clip joint. If I had access to my tools and garage, I would have done it myself as usual. Well played, Take 5... In response to the owner's comment below, I called their customer service team at the number listed. It's nothing but a voice mailbox; no CSRs were available at 10:20AM on a Wednesday morning. This place is a RIP-OFF.
Mar 31st, 2024

Went and got an oil change with you guys. Took a work trip and came back to oil all over the ground. Called and talked to Tyler, the manager. He came out to my home to take a look, replaced the oil again, and then left and came back to clean up the oil after he was done. He didnt have to, but he did. He also took photos of the issue and consulted with a colleague during the fix. He was extremely kind, and took the time to explain things to me and figure out next steps. Thank you, Tyler and Take 5.
Feb 20th, 2024

Feb 15th, 2024

Tyler & the whole team at the New Berlin Take5 are great. Theyre often busy so theres a little bit of a wait at peak times, but theyre knowledgeable and kind so its absolutely worth it.
Feb 14th, 2024