American Defense MFG, LLC
-
15885 W Overland Dr
New Berlin, WI 53151 - 262-780-9831
Hours
Chamber Rating
-
Joseph Glowaczewski
Ordered A mount June 6th after a few delays on ADMs end a mount shows up. ITS THE WRONG MOUNT. And not what is pictured in their site. Customer Service is near non existent but they have enough time to post all over social media.
Jun 23rd, 2023 -
Jason Sutton
They may make decent mounts but their customer service is beyond trash. I ordered a mount on Easter Sunday and forgot to apply the 20% coupon at checkout. I emailed their supposed "customer service" letting them know of the mistake and their reply was that basically I am beat and they won't do anything. I just asked to cancel the order to which they replied that I will be subject to a 20% restocking fee, lmao. Granted, the item hasn't shipped or left their facility. On principal alone I will NEVER purchase another ADM product again. Scalarworks, Unity, and even Midwest Indust. have plenty of great options and they know how to treat customers. Huge disappointment from a US based, well known manufacturer.
May 2nd, 2023 -
The Communist Doggo
Complete and utter scam. Bought a brand new Spec 2 red dot from them and the thing just doesn't work at all. Plus they claimed they didn't make it and thus couldn't warrant it. Then when I corrected them they just ignored me. Out $800 now. Feck these con artists
Mar 29th, 2023 -
Demetri Lyman
Bought a 200 dollar flip off mount for my duty rifle, the tension on it wasnt very tight. Contacted ADMMFG for either a fix or replacement. Was told to ship it back to have it fixed, fine. Non existent communication for 2 weeks. Write an email asking for an update told to give my name and customer info. Then promptly ghosted again. At this point I'm pretty sure I'm out 200 bucks and with no mount. Whatever this company was, it no longer is. Save your money and frustration BUY ELSEWHERE.
Feb 17th, 2023 -
Nathan Cunningham
Top of the line quality guns, receivers, parts & scope mounts. I've purchased multiple qd scope mounts off these guys over the years and their IMO some of the best. Very nice looking upper & lower receivers and full builds. I'd like to own a ADM rifle but the price is alittle above my pay grade and unaffordable for the working man making less then $25/hr. Very nice weapons if you can afford them and the price is really the only downside I've seen. I've ordered a couple different orders from these guys directly and never had any issues as others have stated. As far as customer service I've never needed to get ahold of them so I can't comment on all the negative CS reviews below.
Feb 15th, 2023
Contact Info
- 262-780-9831
Questions & Answers
Q What is the phone number for American Defense MFG, LLC?
A The phone number for American Defense MFG, LLC is: 262-780-9831.
Q Where is American Defense MFG, LLC located?
A American Defense MFG, LLC is located at 15885 W Overland Dr, New Berlin, WI 53151
Q What days are American Defense MFG, LLC open?
A American Defense MFG, LLC is open:
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Q How is American Defense MFG, LLC rated?
A American Defense MFG, LLC has a 3.4 Star Rating from 31 reviewers.
Hours
Ratings and Reviews
American Defense MFG, LLC
Overall Rating
Overall Rating
( 31 Reviews )Joseph Glowaczewski on Google
Ordered A mount June 6th after a few delays on ADMs end a mount shows up. ITS THE WRONG MOUNT. And not what is pictured in their site. Customer Service is near non existent but they have enough time to post all over social media.
Jason Sutton on Google
They may make decent mounts but their customer service is beyond trash. I ordered a mount on Easter Sunday and forgot to apply the 20% coupon at checkout. I emailed their supposed "customer service" letting them know of the mistake and their reply was that basically I am beat and they won't do anything. I just asked to cancel the order to which they replied that I will be subject to a 20% restocking fee, lmao. Granted, the item hasn't shipped or left their facility. On principal alone I will NEVER purchase another ADM product again. Scalarworks, Unity, and even Midwest Indust. have plenty of great options and they know how to treat customers. Huge disappointment from a US based, well known manufacturer.
The Communist Doggo on Google
Complete and utter scam. Bought a brand new Spec 2 red dot from them and the thing just doesn't work at all. Plus they claimed they didn't make it and thus couldn't warrant it. Then when I corrected them they just ignored me. Out $800 now. Feck these con artists
Demetri Lyman on Google
Bought a 200 dollar flip off mount for my duty rifle, the tension on it wasnt very tight. Contacted ADMMFG for either a fix or replacement. Was told to ship it back to have it fixed, fine. Non existent communication for 2 weeks. Write an email asking for an update told to give my name and customer info. Then promptly ghosted again. At this point I'm pretty sure I'm out 200 bucks and with no mount. Whatever this company was, it no longer is. Save your money and frustration BUY ELSEWHERE.
Nathan Cunningham on Google
Top of the line quality guns, receivers, parts & scope mounts. I've purchased multiple qd scope mounts off these guys over the years and their IMO some of the best. Very nice looking upper & lower receivers and full builds. I'd like to own a ADM rifle but the price is alittle above my pay grade and unaffordable for the working man making less then $25/hr. Very nice weapons if you can afford them and the price is really the only downside I've seen. I've ordered a couple different orders from these guys directly and never had any issues as others have stated. As far as customer service I've never needed to get ahold of them so I can't comment on all the negative CS reviews below.
Overall Rating
Overall Rating
( 31 Reviews )Write a Review
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